product
Posted Apr 30Head of Product
at ENSEK
London, United KingdomRemote
Responsibilities
- Own and deliver clear OKRs in partnership with engineering and commercial leaders. •
- Define and own the Platform product strategy and roadmap , balancing near‑term delivery with long‑term architecture. •
- Drive evidence‑based prioritisation , making clear decisions on what to improve, replace, or retire — including defining the future of the Workflow Engine at the core of billing and payments. •
- Lead build vs. buy vs. partner decisions with strong technical and commercial judgement. •
- Own ENSEK’s AI platform strategy , enabling safe, scalable adoption of agentic AI and productivity tooling across product and engineering teams. •
- Own “API as a Product” , accountable for external developer
- Own the end‑to‑end new customer onboarding platform , including configuration tooling, environment provisioning, and automation to reduce time‑to‑onboard. •
- Define and own platform quality outcomes (availability, reliability, security), including production KPIs. Key outcomes: •
- Track record of defining and delivering complex technical products with clear value propositions for both internal and external stakeholders. •
Requirements
- experience through automation and AI‑driven insight, all underpinned by modern, cloud‑native architecture.
- Increase in platform adoption and consistency of use across engineering teams •
- Reduction in time and effort required to provision and maintain customer environments (e.g. UAT, test, and production), with measurable progress toward self-service
- experience as a product leader, ideally with
- experience in platform, developer tooling, or infrastructure-adjacent product domains. •
- Proven ability to make objective, data-informed decisions about product direction — including the willingness to challenge existing solutions and advocate for change. •
- Ability to operate across both strategic and tactical levels — setting long-term direction while remaining hands-on enough to unblock teams and maintain delivery momentum. •
- Understanding of P&Ls, budget setting / tracking , with the ability to create sound business cases. •
- Ideally an educational background being Degree in Computer Science, Engineering, Product Management or equivalent. Company Benefits •
Benefits
- 25 days’ holiday + bank holidays •
- Option to buy or sell 5 extra annual leave days per year •
- Vitality Health Insurance, including private healthcare, virtual GP access, mental‑health support and wellbeing perks (50% off gym memberships -Virgin Active, Nuffield, PureGym) •
- Pension with 5% matched contribution •
Additional details
- We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer
- ENSEK is at an exciting inflection point as we scale at pace towards new international horizons.
- If you’re driven by solving complex, real‑world problems and want to build modern technology that accelerates the global energy transition, you’ll feel right at home with us. About the role
- As Head of Product for Platform, you are responsible for the strategic direction and effective execution of ENSEK's Platform product portfolio.
- The Platform underpins every product team in the organisation ,it is the foundation on which great products are built.
- Your will drive us to a place where product/engineering teams are able to rapidly and safely build consistent, high-quality features by relying on a unified set of well-maintained software libraries and foundational ‘features’ that eliminate complexity and accelerate delivery.
- Treat internal engineering teams as primary customers , shaping platform priorities based on their needs and workflows. •
- Work closely with engineering leadership to align delivery , manage tech debt, and coordinate platform evolution across dependent teams. •
- experience (e.g. time-to-first-call, API NPS, support ticket reduction) with definition and implementation of an API pricing and packaging model in partnership with Product Marketing •
- Reduction in time-to-feature for product teams related to platform investment from areas such as Workflow engine, end-customer communication and document management frameworks, Identity and Access Management (IAM), API as a Product approach and agentic frameworks. •