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Posted Feb 27Applied AI Engineer
at WorkOS Ashby
United StatesRemote
Requirements
- WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Vercel, and Plaid.
- As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control—helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
- ABOUT THE ROLE We're growing our Applied AI team to dramatically increase productivity across Engineering, Sales, Support, and Operations, and to ship AI-powered products that customers rely on directly.
- As an Applied AI Engineer, you'll design and ship production AI systems that change how WorkOS builds, sells, supports, and scales.
- What you'll do - Design and ship customer-facing AI products like ask.workos.com http://ask.workos.com, AI support bots embedded in customer Slack channels, and new surfaces we haven't built yet - Build internal tools that become part of people's daily work: agents, automations, and workflows that are stable, observable, and easy to maintain - Work on big bets: a unified bot framework, a sandboxed coding harness agent, and infrastructure that lets the entire company ship - Use LLMs, embeddings, retrieval,
- Experience building with LLM APIs - You think about failure modes, observability, and ownership, not just whether the demo works - Bias toward action.
- The problem, the tools, and the "right" patterns are all evolving, you're excited to help define them Nice to have - Prior work on customer-facing AI products -
- Experience with embeddings, retrieval/RAG architectures, and structured tool-calling or agents - Exposure to MCP or similar protocols for connecting AI agents to real systems
- We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.
Benefits
- We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious.
- Benefits and Perks (US Only) 💖 At WorkOS, we offer resources that emphasize personal and familial well-being.
- We offer healthcare coverage for you and your family, including medical, dental, and vision.