Customer Master Data - Data Quality Lead – Sales Operations

MalaysiaOn-site

Responsibilities

Collaborate with the Data Governance Lead to align data quality standards with governance policies.
Create and manage a regular cadence of data profiling, audits, and quality reporting. 2.
Maintain and manage a data quality issue log and support root cause analysis and prevention planning.
Train business users and stewards on data entry best practices and quality expectations.

Our team is laying the foundation for data excellence—starting with customer master data—and we’re looking for a visionary leader to help shape and scale our data governance capabilities.
Data Quality Strategy & Execution Develop and implement data quality rules and control mechanisms for customer master data across systems (e.g., Salesforce, SAP, MDM tools).
Partner with GTS and Data Stewards to implement solutions and automate cleansing routines where possible. 3.
Experience in med tech, healthcare, or life sciences industries. Knowledge of data governance principles and regulatory
requirements (e.g., GDPR, HIPAA). Familiarity with customer onboarding processes and lead-to-cash workflows.
Experience with BI tools like Power BI or Tableau.

Let's talk about the team: We’re on a mission to build a world-class data ecosystem that powers smarter decisions, better customer experiences, and stronger business outcomes.
It’s about creating clarity in complexity, driving collaboration across functions, and embedding a data-first mindset across the organization.
You’ll be part of a passionate, cross-functional team that’s building the future of data governance—one use case, one policy, one transformation at a time.
Data Issue Management Identify, track, and remediate data quality issues such as duplicate records, incorrect account hierarchies, and missing attributes.
Monitoring & Reporting Build and maintain dashboards to monitor key data quality metrics such as completeness, conformity, uniqueness, and timeliness.