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Posted 4 hours agoSolution Consultant - Business Value
at Benchling
San Francisco, United StatesHybrid
Responsibilities
- RESPONSIBILITIES - Drive growth in our enterprise and strategic customers by leading solution & value assessments during the sales process: - Coordinate cross functional teams (sales, solutions consulting, product, and professional services) to execute assessments with speed and quality.
- - Develop methodologies to quantify strategic, operational, and financial metrics for customers and use these metrics to clearly demonstrate the measurable value Benchling delivers - Create reusable assets to drive the adoption of Benchling’s value framework in the end-to-end customer journey in partnership with cross functional stakeholders (solutions consulting, professional services, and customer success) - Provide thought leadership about industry trends, competitive landscape, and emerging
Requirements
- We are rebuilding biotech for the AI era.
- AI has the potential to change this, compressing decades of R&D work into years.
- But that only happens when clean, structured scientific data and AI are built into how science gets done.
- Benchling is the AI platform for biotech R&D.
- Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows.
- We’re building an AI scientist for our customers.
- AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day.
- As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role.
- SCBVs will have a strong executive presence and must have prior successful executive interaction.
- They are particularly adept at combining an in-depth understanding of the scientific and technical challenges with a customer’s business needs to define a tailored solution and the specific
- - Build a deep understanding of the customer’s business needs through meticulous discovery and creatively adapt assessment framework to meet customer’s decision process - Create and present executive-level deliverables that capture current state analysis and future state recommendations using leading practices and bridging customer challenges to Benchling capabilities and identified value - Maintain open, proactive communication and documentation of engagement progress, meetings, deliverables,
- experience in a scientific domain - particularly biologics, industrial biotech, or early/late development. - Ideal candidates will have a Masters or PhD in a scientific field or work
- experience and in-depth knowledge of Benchling products and use cases -
Benefits
- We are an equal opportunity employer.
Additional details
- Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps.
- Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.
- We can’t do that if we haven’t built the muscle ourselves.
- Feel free to reference any tools, platforms, or workflows you use today.
- ROLE OVERVIEW The Solution Consultant - Business Value (SCBV) ensures that Benchling’s top customers get a solution that meets their needs precisely and delivers value aligned to the customer's business priorities.
- Their primary focus will be to engage with customers and executives to help articulate the tangible, strategic, and financial impact that Benchling can deliver to their organizations.
- SCBV deliverables will ultimately drive the customer’s decision on whether or not Benchling is selected as their solution.
- benefits of adopting Benchling across the organization.
- Often the use cases will be new, variable, and complex, and will require creativity in developing new solutions, business cases, and ways of engaging.
- SCBVs are also responsible for defining the value journey of our customers in partnership with cross functional stakeholders in sales, solutions consulting, professional services, and customer success.