Client Program Coordinator

Newton, United StatesOn-site

Responsibilities

Support Client Program Managers by coordinating all logistics for live seminars (in person and/or virtual) including scheduling, being proactive with internal communications with trainers, reviewing travel bookings, and having professional client communications.
Coordinate planning/debrief calls with existing clients.
Oversee and execute on logistics for our University, Public Seminars and/or virtual or live team or marketing events.
responsibilities include executing operations and logistics for our training programs, developing relationships with client accounts, which could be across corporate, public, and university verticals, and contributing to key account retention and expansion.

Take the lead in executing additional tasks related to key client accounts and the integration of users into our LMS system.
Excellent follow-through and ability to build trust and credibility with clients by consistently delivering best-in-class client service experience
Ability to think and plan ahead without prompting
High degree of organizational skills and attention to detail
Superb ability to communicate effectively (verbally and in writing) with a team and client base that has diverse and varying communication styles.
Experience working with Excel and PowerPoint
Ability to prioritize tasks in a dynamic and ever-changing environment
Proven ability to work cross-functionally with operations, business development and account management teams
Required Education and Experience
Bachelor’s degree from an accredited college or university. 0-2 years of
experience in account management, client services, operations, media relations or public affairs. (Internships count as experience!) •
Experience in financial services (investment banking, asset management or private wealth management) is a plus. Work Environment
TEAMWORK – As a Client Program Coordinator, you will work with a diverse set of individuals and you must have the ability to empathize and collaborate with individuals from a range of background and experiences.
WSP's clients include global investment banks, private equity and investment management firms, Fortune 500 companies, and top undergraduate business and MBA programs.