operations
Posted Apr 24Autonomous Vehicle Operations Specialist II
at May Mobility
Arlington, United StatesOn-site
Responsibilities
- Ensure that operations during each shift follow rigorous safety guidelines; continuously develop a culture of safety that is beyond reproach
- Collaborate with engineers and other team members to troubleshoot and handle escalations that could negatively impact operations
- Create a work environment that values all team members
- Monitor health of vehicles at all times using company tools for observation
- Ensure all vehicles (and AVOs where applicable) are being monitored while in operation
- Test software changes with focus on safety and communicate clear feedback
- Train and certify new AVOs following approved curriculum (where applicable)
- Collaborate with other sites to maintain consistency and best practices for all; update documentation accordingly
Requirements
- Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy Decision Making (MPDM) technology that literally reimagines the way AVs think.
- experience for our riders, Autonomous Vehicle Operators (AVOs), and customers by coordinating daily logistics as well as supporting our Autonomous Vehicles during operations.
- Strong technical aptitude and ability to learn new software and processes
- Understanding of best practices when it comes to top-notch customer service
- Ability to work effectively with team members at all levels of the organization
- Proficiency with a laptop and Google suite applications (Gmail, sheets, docs, etc.) Qualifications and Experience
- experience in a fast-adapting and customer-focused environment
- Associates degree or higher in Business, Technical Operations, or related area Prior
- experience in operations or logistics
- Working knowledge of Google Suite Physical Requirements
- Ability to lift up to 50 lbs
- Ability to stand for prolonged periods of time and climb ladders (infrequent)
- Ability to work outdoors in varying temperatures and weather conditions
- Don’t meet every single requirement? Studies have shown that women and/or people of color are less likely to apply to a job unless they meet every qualification.