hr
Posted 5 days agoAssociate HR Shared Services
at MongoDB
Gurugram, IndiaHybrid
Responsibilities
- Deliver high quality and consistent service delivery to all internal customers and partners and follow Standard Operating Procedures
Requirements
- Adhere to and demonstrate high proficiency in agreed critical metrics & SLAs
- Experience for 2-5 years in HR Operations / Shared Services in an HR Shared Services role for EMEA region
- Should be proficient with ticketing tools and should have been excellent in meeting HRSS performance parameters - case handling, etc.
- Ability to get into detailing the process and have an eye for detail to suggest process improvements
- We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software.
- MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI.
- Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
- With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
- Learn more about what it’s like to work at MongoDB , and help us make an impact on the world!
Benefits
- You will play a vital role in processing the backend transactions related to the General Employee Queries, Benefits, Payroll, Compensation and other crucial departments, along with making sure that the relevant SLA’s are met
- From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys.
Additional details
- The EMEA HR Shared Services team comprises five members, including the team lead, and supports operations across 19 countries in the EMEA region.
- The team manages end-to-end employee lifecycle processes, covering activities across the hire-to-retire spectrum.
- We are looking to speak to candidates who are based in Gurugram for our hybrid working model. We are looking for
- Individual Contributor as part of the HR Shared Services team in India
- Learn and perform newly transitioned processes and over time gain subject matter expertise in the respective departments
- Assist in building and maintaining the Standard Operating Procedures for Case Management
- Actively partners in the Data Management tasks like Audits, Reporting, Data Entry/Update etc. Key Skills & Abilities •
- Has expertise in HR Operations with eye for detail and process adherence
- Is a self-starter who is intrinsically motivated for their own performance to achieve desired results
- Can function independently, with minimal mentorship and supervision