operations
Posted May 11Business Operations
at Gigs
London, United StatesOn-site
Responsibilities
- Build scalable business processes to support rapid growth — from first principles through implementation.
- Define key metrics, build dashboards, and deliver insights that drive better decisions across the company.
- Lead cross-functional initiatives and ensure clear communication and accountability across stakeholders.
- Own strategic planning cadences, including annual planning, quarterly reviews, and operating rhythms.
- Proven track record of tackling unstructured problems and driving initiatives from 0 to 1.
Requirements
- Partner with the executive team to identify and drive forward high-leverage strategic initiatives across departments (e.g. go-to-market, pricing, international expansion, planning, connectivity).
- experience in a high-performance environment such as management consulting, investment banking, private equity, or in a BizOps / Strategy & Operations roles at a fast-scaling tech company.
- Strong analytical and problem-solving skills; you’re comfortable modeling in Excel and wrangling data in tools like Looker or SQL.
- A collaborative, low-ego mindset and the ability to influence without authority.
Benefits
- Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator.
- You’ll work directly with the respective leadership team to turn vision into execution, bringing data-driven insights and operational rigor to our most pressing priorities.
- Serve as a force multiplier for the leadership team, helping translate vision into scalable execution. What You Will Need 5+ years of
- We offer competitive compensation and stock options because we see you as a true partner in our growth.
- We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan
Additional details
- At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.
- Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech.
- From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.
- As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify.
- We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.
- If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.
- We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.
- Speed. We move and we ship. We set bold deadlines and treat every week like it matters.
- Ownership. If you see something broken, fix it. We don't wait for permission.
- Customer Obsession . Our customers' product is our product.