sales
Posted Feb 14Sales Associate (Sur La Table)
Woodlands, United StatesOn-site
Responsibilities
- Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty
- Promote add-on sales and support events that grow store traffic and customer engagement.
- Collaborate with team members to maintain a positive, inclusive, and high-performing store culture
- Support onboarding of new associates by sharing product knowledge and best practices Operations & Compliance
Requirements
- Accurately and efficiently process transactions including sales, returns, and price checks using the POS system.
- Ability to communicate verbally and work cooperatively with associates and customers
- Ability to remain standing for up to 4 hours at a time
- Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.
- Ability to lift and/or move merchandise weighing up to 50 lbs.
- Ability to ascend/descend ladders to retrieve and/or move merchandise
- Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work
- Proficiency in Microsoft Office and retail management systems preferred.
Experience
- 1 year of retail sales experience preferred.
Additional details
- With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it.
- Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.
- Position Overview As a Sales Associateat Sur La Table, you play a key role in the success of the retail store by inspiring customers throughout every stage of their culinary experience.
- In this role, you’ll support daily operations, deliver a #bestincenter customer experience, a company-wide standard for excellence in service, and help drive sales by sharing product knowledge. Key
- Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
- Actively engage customers, identify their needs, recommend relevant products or experiences, and leading a customer-focused, Guest Obsessed culture Sales & Business Performance
- Maximize selling opportunities by identifying customer needs and offering relevant solutions.
- Consistently meet or exceed monthly sales goals, contributing to overall store revenue.
- Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates.
- Assist in daily opening and closing procedures, floor replenishment, and maintaining visual merchandising standards.