Coffee Education Specialist (Seattle Coffee Gear)

Kirkland, United StatesOn-site

Responsibilities

Lead engaging and interactive coffee classes designed to teach customers brewing fundamentals and advanced preparation skills.
Guide customers in selecting coffee beans based on flavor profiles, roast levels, and origin.
Maintain a “coffee-ready” environment by ensuring quality and consistency across in-store brewing and demonstrations. Sales & Business Performance
Recommend appropriate coffee equipment, brewing tools, and maintenance practices based on customer needs and skill level.
Promote and sell coffee products, equipment, and accessories through education and product demonstrations.
Drive customer conversion through teaching and helping customers leave with the right tools and confidence to succeed at home.
Collaborate with store leadership on merchandising strategies that highlight key tools and products featured in classes.
Support the store team by modeling exceptional service and product expertise. Operations & Compliance
Ensure compliance with food safety standards, local health codes, and sanitation regulations.
Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.
Ensure store safety and cleanliness, addressing any maintenance needs promptly.
Model and ensure consistent adherence to all Seattle Coffee Gear’s policies and standard operating procedures (SOPs). Physical Requirements

You bring Seattle Coffee Gear’s brand to life by teaching brewing techniques, espresso fundamentals, and coffee equipment through structured classes, demonstrations, and interactive experiences.
Ability to communicate verbally and work cooperatively with associates and customers.
Ability to remain standing for up to 4 hours at a time.
Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.
Ability to use hands to seize, hold, grasp, turn, or otherwise to grind, tamp, steam, pour, froth, and/or demonstrate other coffee brewing techniques.
Ability to lift and/or move merchandise weighing up to 50 lbs.
Ability to ascend/descend ladders to retrieve and/or move merchandise.