other
Posted 2 weeks agoRevenue Accountant
at Intercom
San Francisco, United StatesHybrid
Responsibilities
- Support the monthly revenue close process, including preparation of journal entries, reconciliations, and reporting deliverables
- Prepare revenue and AR-related account reconciliations and analyses to support general ledger balances
- Perform variance and flux analysis to identify trends, investigate discrepancies, and explain key business drivers
- Support external audits by preparing audit deliverables and responding to auditor inquiries
Requirements
- Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.
- Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce.
- Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration.
- You will collaborate across Accounting, Revenue Operations, Finance Systems, Data, and GTM teams to ensure accurate and timely revenue recognition and help support a best-in-class accounting organization.
- This role requires strong communication skills, solid accounting fundamentals including US GAAP and ASC 606, and the ability to work cross-functionally in a fast-paced environment.
- experience in public accounting and/or industry
- Strong understanding of accounting principles and foundational knowledge of ASC 606
- Highly proficient in Excel
- Ability to perform tasks with a high degree of accuracy and timeliness
- Ability to work under pressure and meet deadlines in a fast-paced environment while maintaining accuracy
- Strong collaboration skills and ability to work cross-functionally with Finance, Systems, Data, and GTM teams Preferred Qualifications
- Bachelor’s degree in Accounting
- Experience working in NetSuite (NetSuite ARM experience preferred) •
- Experience with SaaS and/or usage-based revenue models
- Familiarity with Stripe, Salesforce (SFDC), and Snowflake is a plus
- Knowledge of ASC 606 and revenue recognition concepts
- Interest in automation, AI tools, and process improvement initiatives •
- Experience supporting audits and maintaining process documentation and controls Benefits •
- Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
- *Proof of eligibility to work in the United States is required.
Benefits
- Competitive salary and meaningful equity
- Comprehensive medical, dental, and vision coverage
- Regular compensation reviews - great work is rewarded!
- Flexible paid time off policy
- Paid Parental Leave Program
- 401k plan & match
- The base salary range for candidates within the San Francisco Bay Area is $129,000-$154,000.
- Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future.
- All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Policies
Additional details
- Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.
- Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support.
- Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.
- Reporting to the Revenue Accounting Manager, this position will play an important role in supporting and scaling Fin’s revenue accounting operations.
- We are seeking a driven, open-minded, and detail-oriented individual who is passionate about revenue accounting operations, process improvements, and leveraging technology to build scalable solutions.
- Assist in day-to-day revenue accounting activities to ensure compliance with ASC 606, internal policies, and external audits
- Assist with revenue recognition for SaaS subscriptions, usage-based revenue, overages, ramped contracts, and other non-standard arrangements under ASC 606
- Partner with Revenue Operations, Finance Systems, and Data teams to ensure completeness and accuracy of revenue-related data
- Assist with maintaining and improving revenue accounting processes, controls, and documentation
- Contribute to automation and process improvement initiatives to improve efficiency and scalability of the monthly close and reporting processes