other
Posted 2 weeks agoManager II, Services Architect
at Datadoghq
Singapore, SingaporeHybrid
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Responsibilities
- Manage, develop, and mentor a fast-paced team of Service Architects
- Operate as a player/coach to design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch
- Develop relationships with sellers in your region to grow sales of Implementation Services
- Ensure the highest quality engagements are delivered to our customers
- Own initiatives to improve our program and services offerings
- Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience Who You Are: •
Requirements
- Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems
- experience in selling or positioning professional services
- Experience with current infrastructure and monitoring solutions and technologies
- Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale.
- It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers.
- Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence.
- Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center.
Experience
- 3-5 years of people management experience 1-2 years of
Benefits
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
Additional details
- Datadog’s Implementation Services team helps customers implement and deploy Datadog quickly.
- Our team of architects leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment.
- As a manager on this team, you will be responsible for growing our relationship with sellers in your region, developing the Service Architects that report into you, and advancing our program to better meet customer needs.
- At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table.
- We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do:
- Connect directly with customers to position our services and evaluate the impact of our program on their business
- Outstanding skills presenting to both technical and executive audiences •
- Able to sit up to 4 hours, traveling to and from client sites
- Able to travel via auto, train or air up to 30% of the time
- Datadog values people from all walks of life. We understand not everyone will meet all the above