other
Posted 11 hours agoItalian
at myPOS
Sofia, Bulgaria, BulgariaOn-site
Responsibilities
- Investigate and resolve customer issues while ensuring a positive and professional experience •
- Coordinate with internal departments to find timely solutions for more complex cases •
- Guide customers through our products and services, helping them understand how to get the most value from myPOS •
- Accurately document customer interactions and maintain detailed case records •
Requirements
- experience in customer service, customer support, hospitality, retail, or another customer-facing role •
- Strong communication skills and the ability to explain information clearly and professionally •
- The ability to adapt quickly in a fast-paced and evolving environment
- Apply by filling in the form below and send your CV in English!
Benefits
- Annual salary reviews, promotions and performance bonuses •
- Refer a friend bonus as we know that working with friends is fun •
- Excellent compensation package •
- 25 days annual paid leave (+1 day per year up to 30) •
- Full “Luxury” package health insurance including dental care and optical glasses •
- Meal vouchers of 102.26 EUR per month •
- Fully covered Multisport card •
- Our mission? It’s simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past. Pro tip:
Additional details
- At myPOS, we're on a mission to help businesses thrive by making payments easier, smarter, and more accessible.
- From payment terminals and online checkout solutions to multicurrency business accounts, we provide everything entrepreneurs need to grow with confidence.
- If you enjoy helping people, solving problems, and working in a dynamic fintech environment, we'd love to hear from you About the role: