other
Posted 2 weeks agoBilingual (French/English) Part Time Flex Mental Health Coach
at Headspace
United StatesRemote
Responsibilities
- Maintain accurate and timely documentation and paperwork (I.e. discovery sessions, care plans, daily notes and other required paperwork)
- Collaborate through notes with member's Clinical Team to collaborate on their care plan
- Collect information on risk in the moment with members using the Columbia-Suicide Severity Rating Scale (C-SSRS), taking the appropriate next steps and escalating care as needed.
- Create well-structured and detailed responses on complex topics
Requirements
- As a Bilingual Mental Health Coach with Headspace, you play an instrumental role in making our mission a reality! You will help people adapt to living healthier lives by discovering their personal strengths, motivations, and skills that will enable them to make lasting changes in their mindsets and behaviors.
- Headspace coaching is delivered through text-based-chat and video within the Headspace app.
- This means as a Headspace coach you’ll be providing services through the use of a computer and with a strong ability to translate your skillset both into writing and verbally.
- Excel at empathetic listening, building strong rapport through video and text-based chat, and providing compassionate support throughout the process of personal growth in English and French
- Have the ability to create a sense of warmth, openness, and calmness through text-based chat
- Have the ability to relate to others and connect quickly
- experience with using multiple technological tools in your day-to-day; you are able to adapt and grow with technological developments quickly
- Required Education and Experience
- A minimum of two years of coaching experience, 6 months of which must have occurred with direct supervision, under a qualified, credentialed or licensed supervisor.
- Board Certified as ICF-ACC, ICF-PCC, ICF-MCC, and/or NBC-HWC coach
- experience in the mental health industry
- Knowledge of coaching techniques such as Motivational Interviewing, SMART goal setting, assessing stages of change/readiness, etc.
- Ability to deliver text-based care, including working with multiple text/chats at one time
- Fluency in Google Suite, Zoom
- Required Bilingual Proficiency (French and English):
- Understand a wide range of longer and more demanding texts and be able to speak proficiently in a text based session
- MA degree in a psychology-related field •
- Experience with triage and working within a team-based care model
- We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together.
Benefits
- Coaches are an integral part of each member’s multidisciplinary care team.
- Due to the nature of healthcare services provided to our customers, partners and members, all work must be provided in the U.S.
- Scheduling may flex based on business needs, with notice provided Compensation
- $30–$38 per hour (Part-Time W2)
- Headspace will democratize mental health and wellbeing so people around the world are supported by a full spectrum of affordable care.
- A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.
Contact
- For how we will use the personal information you provide as part of the application process, please see: https://organizations.headspace.com/page/applicant-notice .
Additional details
- About the Bilingual Mental Health Coach - French/English (Part-Time W2) at Headspace:
- Bilingual Coaches have regular touchpoints w/ their members to assist them in constructing attainable goals, offer support and encouragement, track successes and setbacks, and provide resources, tips and strategies to facilitate on-going progress in both French and English.
- They use previous clinical and/or coaching experience, good judgment, and our guidelines to discern when to refer members to a higher level of care, such as Therapy and/or Psychiatry, or other internal or external resources.
- You will collaborate with our psychiatrists and therapists to help develop and reinforce progress, as appropriate.
- In addition to coaching our members, you’ll also take advantage of team meetings, supervision, and training.
- Headspace supports French speaking members and hires bilingual French and English speaking coaches .
- This is a part-time, W2 role that requires bilingual coaches to provide te xt-based coaching to members in both French and English, depending on member demand and scheduling.
- Due to high demand, bilingual coaches will also be called upon to provide regular coaching to the English-speaking general audience
- Headspace coaches are ready to be part of a community working collaboratively to bring greater mental health access to the world. Important Note:
- We provide 24/7 support to our members, this means coaches are assigned to work up to 5 holidays per year.