content
Posted Aug 12, 2021Technical Writer
at Palantir
On-site
Requirements
- Working at the intersection of users and Palantir’s products, you will develop an understanding of user needs and help them get the most out of our software.
- Teams and individuals at Palantir operate with a high degree of autonomy and independence.
Additional details
- A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations.
- By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
- The Role As a technical writer and editor, you’ll play a key role in helping our customers succeed by creating, maintaining, and improving documentation that supports users of Palantir’s products.
- At Palantir, we view documentation as a key part of product development.
- You’ll be a thought partner with our product development teams, combining your communication skills with empathy for users and product knowledge.
- Your work will primarily be on written documentation, but may also include interactive tutorials, recorded demonstrations, or other communication channels.
- In this role, you’ll be responsible for setting priorities for your work, deciding where to allocate your time based on an assessment of stakeholder and organizational needs.
- You should be comfortable thinking about the “big picture” narrative and structure of our documentation, as well as diving into the details.
- On any given day, you might find yourself editing a guide drafted by a developer, writing a new tutorial for a critical workflow, or identifying an area that needs improvement and partnering with a team to make the fix.
- You will also gain exposure to the technical infrastructure for composing and distributing platform documentation.