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Posted 4 weeks agoOffice Manager, Workplace Services
London, United KingdomOn-site
Requirements
- About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
- Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
- experience in an office management, administrative, or operational support role - Strong written and verbal communication skills, with the ability to interact professionally across all levels of the organization -
- Experience managing multiple priorities in a fast-paced environment while maintaining attention to detail - A strong customer service approach and mentality - A knack for spotting inefficiencies and taking initiative to improve processes - A track record of being the go-to person who keeps things running behind the scenes
Benefits
- We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
- benefits for our full-time employees: - Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave) - Medical, Dental, and Vision
- benefits for you and your family - Life Insurance and Disability
- Benefits - Retirement Plan (e.g., 401K, pension) - Parental Leave - Fertility and family building
- benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
Additional details
- We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.
- We’re an in-office company, driven by a shared commitment to excellence and velocity.
- Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.