Product Manager | Core (m/f/d)

Berlin, GermanyOn-site

Responsibilities

Own the inbox, channels, and workflows end-to-end: discovery, spec, build, launch, measure
Ship features that are simple enough for customers to set up themselves
Own quality. Engineers test as they build, you give the final go before anything ships
Own the launch and the awareness that follows.

The phone call, the contact form, the support ticket: all of it is being replaced by messaging and AI.
Then ChatGPT happened, and the second chapter began: AI agents that respond across chat, email, and voice at the quality of the best human teams.
We're reshaping our product function around three pillars, AI, Integrations, and Core, with a PM in each, operating directly with our founder and CPO Mika. This role is for Core.
EU work permit required. What you'll do
Work across squads with the AI and Integrations PMs on the surfaces that touch each other What we're looking for

Founded in 2020, Superchat has become the platform of choice for 10,000+ businesses worldwide , from globally recognized brands like Allianz, Auto1, Enpal, Danone, and GASAG to the small businesses, dental practices, and one-person startups that need to look bigger than they are.
We're 100 people , profitable , and have raised €18M in funding (last round 4.5 years ago, we've been growing on our own money since). Headquartered in Berlin.
26 days of paid vacation, plus 2 extra days off for Christmas and New Year's Eve
Annual personal development budget for conferences, courses, books, or coaching

At Superchat, we're rebuilding how businesses talk to their customers.
Today, millions of messages flow through Superchat every single day .
We started as a unified inbox: one place for every channel a customer might pick, WhatsApp, email, SMS, Instagram.