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Posted May 20Director, Group Client Engagement
at Unum Group
Portland, United StatesRemote
Requirements
- experience managing in a related complex customer service environment required 5+ years management
- experience strongly desired Develop and implement solutions by influencing and negotiating with partners across multiple functions and at various levels Strong collaboration skills; demonstrated ability to partner at all levels with cross-functional business areas on both strategic and tactical levels to achieve results with multiple and diverse priorities Critical thinking; ability to problem solve complex issues Ability to manage and develop people remotely Proven leadership and people management skills,
Benefits
- To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive
- benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments *All the
- The base salary range for applicants for this position is listed below.
- Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $89,900.00-$169,900.00 Additionally, Unum offers a portfolio of
- benefits and rewards that are competitive and comprehensive including healthcare
- benefits (health, vision, dental), insurance
- benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All
Additional details
- Job Posting End Date: June 10 When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee
- benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments.
- And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally.
- benefits listed above are subject to the terms of their individual Plans .
- And that’s just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers.
- Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team.
- Help us help others, and join Team Unum today! General Summary: The Director, Group Client Engagement leads the Long Term Care (LTC) Client Engagement team that supports our employer clients, with a primary focus on developing and executing strategic engagement initiatives in line with Unum’s closed block LTC strategy.
- This role acts as a strategic partner across the Home Office, Field leadership, and broker organizations, ensuring alignment on engagement priorities and advancing a proactive, education-focused approach to managing client needs.
- The Director identifies emerging trends, shapes & implements scalable engagement strategies, and influences cross-functional decisions to drive appropriate risk-based outcomes.
- The Director also oversees the evolution of the Group Client Engagement model and leads a team of professionals, ensuring strong capability, accountability, and alignment to business priorities.