Documentation Specialist

Remote

Responsibilities

Update and manage delivery methods in as necessary.
Monitor to ensure the physician information is correct on the profile page, and research and correct any errors in that profile.
Submit Smartsheet for changes to CCâs assigned referral sources (MDâs, facilities/hospitals, etc.) or any other information that requires updates.
Print and prepare orders for each CC and discuss a plan for obtaining signatures on a weekly basis.
Run F2F and orders reports on a weekly basis and work with CC to ensure orders are complete within 14 days or as appropriate according to the patientâs case.
Review potential write-off accounts with RDS to determine a plan for resolution or submission for write-off.

Must have a high school diploma or equivalent. Must have previous
experience working with an EMR system.
Advanced typing, computer skills (MS Office), and the ability to multitask across multiple software systems while maintaining the integrity of the data.
Excels in a deadline driven environment
This is a beta feature to avoid spam applicants.

Are you looking to make a difference in patientsâ lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters most ââ at home.
Pinnacle Home Care, Floridaâs largest independent Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and weâre looking for a Documentation Management Specialist to join our award-winning team. Key Responsibilities
Personalized, One-on-One Care: Help patients heal and regain their independence by delivering individualized care in the comfort of their homes.
Benefits & Perks: Including an employee referral program where you can earn rewards.

Travel with CCs to referral partner offices and develop relationships with them, learn each accountâs referral patterns, and determine their preferred delivery method.
Travel regularly in the field to referral partner offices to obtain signatures for current or outstanding orders.
Work with referral partners to obtain outstanding paperwork when a CC is no longer working within the agency or at the branch.
Document in daily the work performed to obtain current or outstanding orders by date, action, and follow-up date. Follow-up on the previous weekâs activity.
Assist with the escalation of orders by working with the home office, referral partner, and CC.
Participate in meetings to discuss and provide updates on outstanding F2F, hand carry, orders, escalations, and communicate plans to obtain missing documents.
Be available to send outstanding orders/F2F/hand carry orders to the CC if they are in a referral sources office and will obtain signature during that visit.
Communicate professionally with all departments to resolve outstanding orders.
Respond promptly to all inquiries with a resolution to concerns and or discrepancies in a timely manner.
Comply with HIPAA regulations on all accounts. Requirements: