Account Manager

Remote

Responsibilities

Support account retention and help identify opportunities for account growth.
Monitor client satisfaction and engagement through regular interactions with clients and engineering teams, proactively identifying and addressing potential challenges.

The company and our mission: Zartis is a global AI transformation and technology consulting partner where talented engineers and technologists work on cutting edge innovation.
Our teams bring deep expertise in AI driven platforms, secure API architectures, and cloud native engineering.
We are looking for someone with strong communication skills, a proactive mindset, and the ability to manage complex stakeholder relationships with confidence and care.
experience in an Account Management role, ideally within the tech sector.
Experience in tech services is a strong advantage.
Proven ability to manage multiple client accounts simultaneously while maintaining a high quality of service.
Strong communication and interpersonal skills, with the ability to build trust with both client stakeholders and engineering teams.
experience managing revenue, identifying growth opportunities, and supporting retention.
Experience with CRM tools (Hubspot is a plus) and account reporting. Nice to have: Background in financial services, healthcare, or energy sectors.
Experience managing enterprise clients.
You can request from a variety of options, such as online courses (from Pluralsight and Educative.io, for example), English classes, books, conferences, and events.

What we offer: 100% Remote Work WFH allowance: Monthly payment as financial support for remote working.

We partner with ambitious organizations to design, build, and scale technology solutions that deliver real impact.
You will work on meaningful projects that accelerate the adoption of advanced technologies, from strategy and discovery through to full product delivery, helping turn complex challenges into measurable outcomes.
With engineering hubs across EMEA and LATAM, and long term partnerships in financial services, healthcare and life sciences, and energy and climate, we offer opportunities to work on projects that truly matter.
Here, you will not just build technology, you will drive business impact and grow your career alongside industry leaders.
The role: Our Tech Relations team sits at the heart of Zartis - bridging client relationships, engineering team happiness, and business growth.
As an Account Manager, you will own a portfolio of digital client accounts, acting as the key point of contact and trusted advisor for both clients and the engineering teams embedded within them.
What you will do: Build and maintain strong, long-lasting relationships with assigned digital clients, consistently holding yourself to the highest standards of service.
Respond with agility and accuracy to client needs and issues, collaborating with internal stakeholders to deliver timely solutions.
Efficiently prioritize your time to align with essential client goals and activities.
Comfortable working in a fast-paced, distributed, and international environment.