engineering
Posted Apr 11Customer Deployment Engineer
at Credal.ai
Hybrid
Requirements
- ABOUT US Our mission at Credal is to harness frontier AI for everyone building a better future.
- - Build POCs to unblock deals and accelerate time-to-value - Own design partnerships with end users to shape the product roadmap - Develop deep understanding of each customer's use case and business objectives, and be their greatest internal advocate - Define and improve the playbooks, processes, and tooling that will let us scale what works - Own the onboarding story, keeping documentation high quality and understanding our users' greatest friction points About you You might be a great fit if you're a
- Experience with agents, MCP, or other LLM tooling - Technically capable- able to read logs, reproduce issues, and build basic solutions - Background in enterprise security, compliance, or access control - Prior solutions engineering, FDE, or customer success
- experience at an infra or developer tools company
- More about us We’ve built the industry’s highest ceiling and most secure Action & Agent building platform for sticky, custom AI workflows.
- - Cultural principles https://coda.io/d/Credal-Cultural-Principles_djEPpzgF4I7/Credal-Cultural-Principles_suuWoMpd - Team https://www.credal.ai/team of 13 with 9 engineers. - 7-figure ARR. - >100% NRR.
- - Product docs https://docs.credal.ai/getting-started/, case studies https://www.credal.ai/case-studies/, blog https://www.credal.ai/blog, podcast https://www.credal.ai/podcasts
Benefits
- We're a small, but rapidly expanding, team - and we always aim to promote from within first. - Free team lunch & dinner. - Situational hybrid work flexibility. - High quality health coverage, including great mental health benefits, for you and your immediate family.
- - Industry-leading vision, dental, life, disability coverage.
- - We encourage you to take up to 12 weeks of parental leave after the birth or adoption of a child.
- We also offer a guaranteed two weeks off during the last two weeks of December when the entire company goes on vacation!
- - A generous housing subsidy for those who choose to live in Brooklyn.
Contact
- You’ll join a team of Thoughtful Doers™ from places like Palantir, Cruise, Meta, Uber, and Google. 📍 Credal is in-person in our spacious NYC office https://maps.app.goo.gl/r3CPzTcBnMys3o4T7 with meals provided.
Additional details
- We accelerate the most complex, sophisticated operations of the most impactful institutions, while weaving security and governance into every part of our product.
- What you'll do: - Be the person our customers trust when the stakes are high.
- Live in their slack channels and meet them at their desks.
- Who you are: - Eager to join our mission of bringing frontier intelligence to the industries and institutions that matter most- healthcare, government, financial infrastructure - Customer-focused and deeply empathetic- you listen, you care, and you'll be their voice inside Credal - A clear, compelling communicator- able to tailor your message to a CISO, a platform engineer, or a procurement team without losing the thread - High-ownership- you take things from ambiguous start to clean finish without waiting
- Benefits and work environment - We reject toxicity and we embrace care for each other.
- A magical company culture and your wellbeing is leadership's top priority.
- Every decision we make as a company is evaluated through that lens. - Opportunities to network, grow, and advance quickly.
- - Regular team activities & offsite events (last year we went to Turks and Caicos for a hackathon week!) - Unlimited PTO - and unlike some other companies, we're serious about you taking the time you need to recharge and be the best you can be!
- - Our spacious office in Dumbo has a stocked kitchen and views of the bridge.
- Interview process - Intro conversation with CTO or COS. - Virtual tech screen. - Onsite to meet our engineering team and CEO. - References (we check references on everyone at Credal to make sure all your future coworkers are world class and great to be around).