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Posted Apr 17Systems Administrator, Hyderabad India
Hyderabad, IndiaOn-site
Responsibilities
- Collaborate with leadership on priorities to advance organizational goals
- Perform daily system administration tasks to verify uptime SLAs are surpassed
- Oversee procurement and administration of inventory as needed
- Oversee local “help desk” support for computer software and hardware
- Investigate current and emerging technologies
- Lead contributions to a shared script repository for driving expected outcomes at scale
- Oversee department resource library for effective knowledge sharing
- Oversee creation and upkeep of self-service troubleshooting resources
- Lead calls for support projects, initiatives, and incident response as needed
- Oversee after-hours maintenance and critical coverage shifts
- Oversee and perform all user and identity management following the principle of least privilege
- Research industry trends and security best practices to ensure data integrity
- Coordinate with Compliance Team on technology and actions to protect employees from work disruption
- Gather, report, and take action on department data to implement process improvement
- Reduce re-work and Mean Time to Recover (MTTR)
Requirements
- This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development.
- experience using DevOps tools (Git, Kaseya, Powershell, Bash, Terraform, Docker, etc) 1 year
- experience with underlying technologies (SQL, HTTP, SSL, DNS, Load Balancers, VPN, etc)
- Ability to think and communicate effectively with a global team
- Attention to detail with the ability to collect and analyze data systematically
- Work requires the ability to lift 30 to 50 pounds on a regular basis
- BSc/BA in Computer Science, IT, or related field preferred •
- Experience using Monitoring tools a plus (Grafana, Data Dog, Dotnet Counters) •