Systems Administrator, Hyderabad India

Hyderabad, IndiaOn-site

Responsibilities

Collaborate with leadership on priorities to advance organizational goals
Perform daily system administration tasks to verify uptime SLAs are surpassed
Oversee procurement and administration of inventory as needed
Oversee local “help desk” support for computer software and hardware
Investigate current and emerging technologies
Lead contributions to a shared script repository for driving expected outcomes at scale
Oversee department resource library for effective knowledge sharing
Oversee creation and upkeep of self-service troubleshooting resources
Lead calls for support projects, initiatives, and incident response as needed
Oversee after-hours maintenance and critical coverage shifts
Oversee and perform all user and identity management following the principle of least privilege
Research industry trends and security best practices to ensure data integrity
Coordinate with Compliance Team on technology and actions to protect employees from work disruption
Gather, report, and take action on department data to implement process improvement
Reduce re-work and Mean Time to Recover (MTTR)

This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development.
experience using DevOps tools (Git, Kaseya, Powershell, Bash, Terraform, Docker, etc) 1 year
experience with underlying technologies (SQL, HTTP, SSL, DNS, Load Balancers, VPN, etc)
Ability to think and communicate effectively with a global team
Attention to detail with the ability to collect and analyze data systematically
Work requires the ability to lift 30 to 50 pounds on a regular basis
BSc/BA in Computer Science, IT, or related field preferred •
Experience using Monitoring tools a plus (Grafana, Data Dog, Dotnet Counters) •