Install, configure, and maintain servers, rack-mount switches, and associated network infrastructure in the San Antonio office and lab environments
Stand up and maintain virtualization environments on IT-owned bare-metal hardware
Lead rack layout, cable management, patch panel termination, and physical infrastructure documentation
Support UPS and PDU installation, configuration, and monitoring
Configure and maintain network infrastructure including switches, access points, and security appliances
Lead hardware procurement coordination, maintain physical and digital asset inventory, and support engineering and delivery teams with hardware staging needs
Support physical security infrastructure as needed, including access control and related CMMC-adjacent hardware considerations
Administer MDM (Jamf) for device enrollment, policy enforcement, and compliance reporting
Support endpoint hardware management (primarily macOS) alongside other IT team members, including imaging, configuration, deployment, and decommission
Support user onboarding and offboarding workflows including access provisioning and equipment movement
Manage access through Google Admin Console and related identity tools
Collaborate with third-party vendors and internal stakeholders on SaaS tool rollouts, troubleshooting, and updates
responsibilities are not exhaustive and additional
Requirements
experience standing up physical infrastructure, and can context-switch into IT OPS work without losing momentum. This is an onsite role; physical presence is the job.
Experience with virtualization platforms on IT-managed infrastructure (Proxmox, ESXi, or similar)
Demonstrated homelab or lab environment experience, comfortable standing up and troubleshooting infrastructure from scratch
Familiarity with structured cabling, patch panel termination, and physical infrastructure documentation •
Experience with layer 2/3 networking concepts (VLANs, switching, routing) •
Experience with change management processes and IT documentation practices •
Experience with helpdesk or trouble ticketing systems
Familiarity with macOS endpoint management and MDM solutions (Jamf preferred) •
Experience with Google Admin Console or similar directory/identity management tools
US citizenship required; must be eligible for CUI access
Ability to work independently in an onsite environment and manage competing priorities without close supervision Preferred Experience and
Experience with enterprise rack-mount server configuration and out-of-band management (e.g., iDRAC, iLO, IPMI) •
Experience with managed switching and prosumer/enterprise network stacks (e.g., UniFi, Cisco, Ubiquiti, or similar) •
Experience in a defense contractor, government, or classified lab environment
Familiarity with NIST SP 800-171, CMMC 2.0, or similar compliance frameworks
Exposure to edge compute platforms (single-board computers, mini PCs, GPU workstations) •
Experience contributing to endpoint hardware programs in a shared-ownership model
experience delivering technology programs across the federal market. What We Do
We proudly support defense and civil agencies across the U.S. government and we work closely with the creators of leading-edge software solutions to deliver value to the mission-owner by improving the security and consumability of commercial software products. What We Work On Kubernetes
Cloud Environments (AWS/GCP and Azure)
Infrastructure-as-code (like Terraform/Pulumi)
Building Kubernetes and cloud native applications
Experience
3+ years in an IT operations, systems administration, or infrastructure role Hands-on
Benefits
Full compensation packages are based on candidate experience.
Compensation ranges are established using national benchmarking data and apply across all geographic locations within the United States.
Remote - USA $93,000 — $126,000 USD Who We Are
We share a vision of freedom and security for the advancement of progress and innovation.
Our commitment to this vision, and to our mission-driven customers, means a commitment to speed, user
Medical/Dental/Vision
Premiums are 100% Company Paid
Health Reimbursement Account Life Insurance
Disability Insurance Financial:
401k Retirement Plan
Home Office Budget Leave:
We offer all full-time Unicorns Flexible Time Off (FTO) plus all Federal Holidays, one week for Thanksgiving, and two weeks for Christmas and New Year’s
Paid Parental Leave Learning:
Additional details
EMPLOYER IS A CONTRACTOR FOR THE U.S. GOVERNMENT. THIS POSITION WILL REQUIRE U.S. CITIZENSHIP.
This role is first and foremost a hardware role, the primary owner of physical infrastructure at Defense Unicorns' San Antonio location, responsible for racking servers, configuring switching and network gear, and maintaining a growing lab environment that supports active defense programs.
When not heads-down on hardware, this person is a contributor to day-to-day IT operations, handling helpdesk tickets, endpoint support, and IT projects alongside the broader IT OPS team.
The ideal candidate thrives in a hands-on lab environment, has real
Assist with edge and lab hardware as needed, including mini PCs, single-board computers, and portable networking gear
Provide Tier 1 and Tier 2 helpdesk support, triaging and resolving tickets or escalating as appropriate
Contribute to IT projects, process improvements, and compliance initiatives aligned with NIST SP 800-171 and CMMC
Travel Expectations/Requirements: Primarily onsite in San Antonio; occasional travel to other Defense Unicorns locations (~20%) The listed
responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who is able to adapt and take on new
responsibilities as they arise. Minimum Experience and