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Posted Jun 12

Facility Damage Coordinator

at NiSource

On-site

Responsibilities

  • Report and analysis trends, exceptions and opportunities as it relates to improvement within Pipeline Safety and Compliance.
  • Utilize WMS, MRA, DIS and DPTS billing, information, tracking software systems.
  • Report any unsafe conditions and take actions to prevent personal injuries.
  • Support our interdependent safety culture by ensuring the safety of your co-workers.

Requirements

  • Has basic knowledge of job procedures and tools obtained through training and work
  • Qualifications For Position High School Diploma or equivalent 0-2 years of
  • experience or career equivalent in natural gas distribution operations, billing and collections Microsoft Office
  • Proficiency in use of personal computers and Windows based software.
  • Proven ability to function in an environment with ever changing priorities.
  • Ability to meet deadlines and work under pressure.
  • Demonstrated knowledge of billing/information systems; DIS, MRA, WMS and DPTS.
  • Knowledge of state policies and procedures. .
  • Basic knowledge of underground construction and utility line locating processes.
  • Basic knowledge of state and federal
  • requirements for facility locating. Working knowledge of mainframe Operations and Billing support systems, i.e. WMS, DIS, and Microsoft Office. Preferred Additional
  • Qualifications for Position Bachelor's Degree Associate's Degree from an accredited college.
  • As a public utility, NiSource is required to provide continuous service to customers at all times.
  • To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal

Benefits

  • Increases revenue of facility damages collections, and miscellaneous receivables, and net back from outside collection agencies and attorneys.
  • You can view or download them using the links below: E-Verify Poster (English and Spanish) E-Verify Participation Poster English and Spanish Right to Work Poster (English and Spanish) If you have the right to work, don't let anyone take it away Salary Range*: $46,900.00 - $65,700.00 *The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant
  • experience , as well as internal pay equity .

Contact

  • ADA Accommodations If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.com or 1-888-640-3320 Safety Statement Promote a safe work environment by actively participating in all aspects of our employee safety program.

Additional details

  • Job Summary Provide service and support to internal and external customers, contractors and attorneys across the NiSource states to bill and recover damages to assets on behalf of the states.
  • Routinely run reports in the Damage Prevention Tracking System (DPTS), relevant to internal and external inquiry.
  • The incumbent must be creative and use knowledge and skills on each individual damage case, applying appropriate analysis, evaluation and investigation.
  • Must be detail oriented and able to accurately capture financial data and perform follow up on unpaid facility damage claims.
  • Essential Functions Ensures prompt, accurate and consistent invoicing, reconciliation and recovery of facility damages.
  • Processes Miscellaneous Revenue Accounting (MRA) adjustments, execute requests cash transfers, and remit journal vouchers (C-690 forms).
  • Inbound and outbound communications related to facility damage billing, collections, and reporting.
  • Refers damage claims to external collection agencies and attorneys.
  • Helps identify and develop continuous improvement opportunities.
  • Issues cycle of 60 day letter correspondence regarding billing invoices, payment, demand letters and additional third party inquiries.

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