other
Posted 4 weeks agoAssociate Store Leader, SF Chestnut St.
at Ooon
San Francisco, United StatesOn-site
Responsibilities
- Own floor management and daily store operations with little to no guidance, ensuring a premium environment that reflects On’s premium standards
- Lead and coach the team on the Cloud CX philosophy, setting the benchmark for customer-centricity and service excellence in every interaction
- Manage stock levels according to business forecasts and proactively communicate merchandising topics across functional teams
- Analyze daily KPI’s and goals to identify root causes of challenges and implement actionable behavior to enable positive change in store performance
- Identify skill gaps across the Lead Store Advisor team and facilitate training sessions on business-related topics as a champion for professional development
- Drive the store’s vision and purpose by engaging the team and fostering a culture of trust and shared accountability Your Story:
Requirements
- experience in retail leadership or high-touch service environments, specifically within premium or performance-driven brands
- You demonstrate advanced problem-solving skills, with the ability to ask the right questions and think systemically to solve operational hurdles
- experience delivering technical or operational training and coaching to diverse team members
- You have a high level of emotional intelligence, consistently reflecting on performance and pursuing new knowledge to stretch your professional limits
Experience
- You bring 5+ years of
Additional details
- As the Associate Store Leader, you will drive operational excellence and team engagement within our retail environment to ensure every fan experiences the brand’s premium identity. You will translate On’s detail-oriented approach and customer-centric approach into daily practice, autonomously while championing your team’s successes.