other
Added May 1Employee Relations Specialist
at Loyalsource
Orlando, United StatesRemote
Responsibilities
- Handle a wide range of complex and highly sensitive employment situations and demonstrate strong emotional intelligence to skillfully interact with employees at all levels of the organization who have a wide range of experiences and backgrounds.
- Conduct complex and sensitive workplace investigations with little supervision, including determining appropriate investigation strategies, leading witness interviews and document review, and determining findings and recommendations for appropriate resolution.
- Ensure customer satisfaction by responding to phone calls and emails regarding employee data and general human resources inquiries including
- Collect, maintain and update Employee records including update work locations, pay rates, PTO, status changes, password resets as needed
- Identify opportunities to improve HR programs and propose solutions to increase efficiencies across the team
- Handle confidential information and matters of discretion in a professional manner.
Requirements
- experience for all employees consistent with LSGS's policies, values, and culture.
- Handling a wide range of complex and highly sensitive employment situations and demonstrate strong emotional intelligence to skillfully interact with employees at all levels of the organization who have a wide range of experiences and backgrounds.
- ESSENTIAL FUNCTIONS AND BASIC DUTIES
- Efficiently enters and maintains employee data into Human Resources Information System (HRIS); with a high degree of accuracy while meeting all deadlines
- EDUCATION/CERTIFICATION: Bachelor’s degree in Employee Relations, Human Resources or related field required or three years of human resource
- experience three years in employee relations preferred OR its equivalent through training, education, and other experience.
- REQUIRED KNOWLEDGE: Ability to provide guidance to employees and department heads in the area of Human Resources.
- experience in human resources conducting high volume workplace investigations. 2+
- Experience with Workday highly preferred.
- SKILLS/ABILITIES: Knowledge of the basic principle of all States personnel laws, rules and regulations.
- Knowledge of related computer applications including database entry and Microsoft.