Employee Relations Specialist

Orlando, United StatesRemote

Responsibilities

Handle a wide range of complex and highly sensitive employment situations and demonstrate strong emotional intelligence to skillfully interact with employees at all levels of the organization who have a wide range of experiences and backgrounds.
Conduct complex and sensitive workplace investigations with little supervision, including determining appropriate investigation strategies, leading witness interviews and document review, and determining findings and recommendations for appropriate resolution.
Ensure customer satisfaction by responding to phone calls and emails regarding employee data and general human resources inquiries including
Collect, maintain and update Employee records including update work locations, pay rates, PTO, status changes, password resets as needed
Identify opportunities to improve HR programs and propose solutions to increase efficiencies across the team
Handle confidential information and matters of discretion in a professional manner.

experience for all employees consistent with LSGS's policies, values, and culture.
Handling a wide range of complex and highly sensitive employment situations and demonstrate strong emotional intelligence to skillfully interact with employees at all levels of the organization who have a wide range of experiences and backgrounds.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Efficiently enters and maintains employee data into Human Resources Information System (HRIS); with a high degree of accuracy while meeting all deadlines
EDUCATION/CERTIFICATION: Bachelor’s degree in Employee Relations, Human Resources or related field required or three years of human resource
experience three years in employee relations preferred OR its equivalent through training, education, and other experience.
REQUIRED KNOWLEDGE: Ability to provide guidance to employees and department heads in the area of Human Resources.
experience in human resources conducting high volume workplace investigations. 2+
Experience with Workday highly preferred.
SKILLS/ABILITIES: Knowledge of the basic principle of all States personnel laws, rules and regulations.
Knowledge of related computer applications including database entry and Microsoft.