Key Account Manager - Dakar

Dakar, SenegalRemote

Requirements

By combining deep market understanding with hands-on engagement, you’ll play a pivotal role in driving retention, revenue expansion, and long-term customer satisfaction.
Experience working in or with emerging markets.
Skills & Competencies - Strong relationship-building, negotiation, and communication skills. - Analytical and results-driven mindset with commercial acumen. - Highly organized, autonomous, and adaptable to fast-paced, evolving environments. - Proficiency with CRM tools and data analysis to monitor and enhance account performance. - Fluent in French with professional proficiency in English (and local languages a plus).
Experience in early-stage VC-backed startups, top-tier consultancy, or fast-growth fintech environments preferred. - Curious, resilient, and energized by high growth and continuous learning. - Flexibility to split time between office work and field visits nationwide to strengthen client relationships.

Backed by $18M+ from top-tier investors like Creandum, Y Combinator, General Catalyst, and angels from Revolut, Checkout, Stripe, and Remitly, we’re building the financial infrastructure that emerging markets deserve.
ADDITIONAL INFORMATION - This is a full-time position with competitive salary, share options, and

Capi http://www.capimoney.com/ is building the financial infrastructure for emerging markets trade.
And we’re looking for more people to join our team! Take a look through Capi’s mission & values. https://capimoney.com/mission-and-values ABOUT THE COMMERCIAL TEAM Our commercial team is the heartbeat of Capi - a collective of curious, driven, and hands-on builders.
We've won some cool awards recently too! Check them out: - Startups UK Top 100 (No. 24) https://startups.co.uk/startups-100/2026/capi-money/ - Viva Technology Top 100 https://vivatechnology.com/top-100-rising-european-startups - Welcome to the Jungle's Fintech's Finest Top 50 https://employers.welcometothejungle.com/fintechs-finest-50