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Posted Apr 23Business Systems Analyst (Technical)
at ResMed
San Diego United States, United StatesOn-site
Responsibilities
- Manage and respond to incidents, requests and changes in timely manner and resolve them within set SLAs.
- Identify root cause and propose solution for recurring issues.
- Document incident resolution processes.
- Facilitate and coordinate with incident management team and business users in case of P1/P2 issue.
Requirements
- experience writing queries or stored procedures in SQL. Minimum 2 years of
- experience with HighJump Warehouse Management System (WMS) or other WMS applications.
- Experience with Tableau or Power BI is beneficial. Knowledge of SSRS is advantageous for generating detailed, structured reports. Let’s talk about Qualifications and
- Experience Preferred: Bachelor’s degree.
Experience
- Minimum of 5 years of related experience.
Benefits
- benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members.
- benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance.
- Employees accrue three weeks Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.
- Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.
- At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.