product
Posted 1 hour agoSr. Product Manager - Website Builder, Analytics & Tracking Events
at HighLevel
IndiaRemote
Responsibilities
- Align the roadmap with customer needs, business goals, and emerging market trends in web creation and analytics.
- Lead discovery, research, requirements, prioritization, execution, and iteration across all builder and analytics capabilities.
- Conduct user interviews, analyze behavioral data, identify user pain points, and convert insights into clear product requirements and user stories.
- Define event taxonomy, enhance tracking systems, and evolve analytics dashboards to help users understand traffic, conversions, and on-page behavior.
- Improve speed, templates, design flexibility, mobile responsiveness, AI-assisted features, media management, and plugin/widget capabilities for funnels and websites.
- Present product plans, progress, and updates.
- Define and monitor product metrics such as adoption, activation, conversion events, performance, and engagement.
Requirements
- About us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale.
- Our charter includes driving product innovation, improving user activation, enhancing performance and reliability, and enabling agencies to deliver exceptional web experiences for their clients.As we scale globally, we are doubling down on real-time analytics, AI-powered insights, event-level behavioral tracking, and seamless user journeys across funnels and websites.
- Leveraging AI to provide recommendations, automate design decisions, and enhance builder workflows.
- Partner closely with engineering, design, data, GTM, and support teams to drive execution, uplift user activation, and deliver high-quality features on schedule.
- Work on solutions that help agencies scale—bulk actions, reusable components, collaboration capabilities, white-label optimizations, and AI-powered enhancements.
- experience in SaaS, website builders, marketing tech, analytics platforms, or similar domains Strong understanding of website creation tools, funnel builders, conversion optimization, and digital marketing workflows
- Experience building LLM-based or AI-driven products and familiarity with evaluation frameworks, monitoring, or instrumentation
- Experience with data pipelines, analytics, or telemetry Strong UX and front-end sensibility Familiarity with user behavior tracking (clicks, scrolls, heatmaps, form submissions, media events, etc.) Strong UI/UX sensibilities and ability to work closely with designers
- Experience collaborating with engineering teams on complex frontend + backend product builds Exposure to or interest in AI-driven workflows, LLM-powered assistants, and generative UI systems Proven ability to drive strategy, prioritize effectively, and deliver with ownership Excellent communication, problem-solving, and stakeholder management skills Why Should You Join Us? At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team.
- We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey.
- Join us at HighLevel, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers
Experience
- Experience 5–6 years of Product Management
Additional details
- Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
- To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale.
- By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
- Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily.
- With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
- Our people With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership.
- We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide.
- Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
- Our impact Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support.
- Behind those numbers are real people building independence, expanding opportunity and creating measurable impact.