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Posted 23 hours agoAssociate Architect, Voice AI
at Phreesia
CanadaRemote
Responsibilities
- Design, implement, and maintain distributed software systems with a focus on AI-enabled product capabilities, Voice AI agents, and LLM-powered workflows.
- Drive technical architecture.
- Define system architecture, business domain boundaries, scalability strategies, infrastructure requirements, monitoring, and technical documentation.
- Collaborate with Product Management, Design, architects, and engineering teams to define requirements, evaluate solutions, and deliver high-quality products.
- Lead engineering execution.
- Guide sprint planning, support software deployment, contribute code, perform pull request reviews, maintain security and quality standards, and support products throughout their lifecycle.
- Mentor engineers, support hiring, lead Beta cycles, troubleshoot production issues, manage escalations, and help drive Agile development practices.
- Evaluate frameworks, technologies, and build-versus-buy decisions while leveraging AI-assisted development tools to accelerate delivery.
Requirements
- experience through intelligent technology that helps patients connect with care more easily and helps providers operate more efficiently.
- As an Associate Architect on our VoiceAI team , you’ll play a critical role in shaping the technical foundation of our AI-powered products.
- In this role, you’ll serve as a hands-on technical leader, designing, building, scaling, and maintaining distributed software systems that power VoiceAI experiences and AI-enabled workflows.
- If you’re passionate about modern software architecture, AI technologies, and building products that make a meaningful impact, we’d love to meet you.
- experience designing, building, or integrating AI-powered applications, including Voice AI agents and LLM-based workflows in production environments.
- Enjoy designing and operating cloud-native applications preferably on AWS, leveraging Infrastructure as Code ( IaC ) and CI/CD practices to deliver reliable, scalable solutions.
- experience building distributed applications using C#, .NET, Java, or other object-oriented technologies, with APIs, microservices, and asynchronous messaging architectures.
- Bring deep expertise in software architecture, object-oriented principles, and modern design patterns, with a track record of designing scalable, resilient systems. Have
- experience working with SQL and NoSQL databases, distributed caching technologies such as Redis, messaging frameworks like NServiceBus or RabbitMQ, and modern front-end technologies such as Angular or React.
- experience with healthcare technology, including EMR or practice management integrations, or generative AI technologies for screen analysis (preferred). We Do Have A Few
- Requirements To Check Bachelor’s degree required . 10+ years of
- experience designing, building, or integrating Voice AI agents and LLM-powered workflows in production environments.
- experience by launching new programs and initiatives.
- benefits Support personal development: Continuing education and professional certification reimbursement Connecting in person: Various offsite events and activities for team to connect and meet in person, to support team building and engagement.
Experience
- experience building distributed applications in an object-oriented language such as C# or Java. 2+ years of hands-on
Benefits
- We’re proud to be: A five-time Modern Healthcare Best Places to Work winner Recognized on the Bloomberg Gender Equality Index Deeply committed to inclusion, growth, and employee
- experience Compensation & Rewards Total Cash Compensation for Canada-based employees range from $140,000-$170,000 , inclusive of base salary and variable incentive , and is dependent on qualifications.
- A comprehensive Total Rewards package designed to support your whole life — not just your work.
- Who We Are: At Phreesia, we’re looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience.
- Benefits: Remote First: 100% Remote work + home office expense reimbursements+ monthly reimbursement for cell phone, internet and wellness.
- Top of market rewards: Competitive compensation Take time when you need time: Flexible PTO + company holidays Top class healthcare benefits: Variety of healthcare
- benefits for you and your family (and your pets!) starting day one Care about your families: Generous top-up for parental leave
- Recognition and perks: We have a company wide recognition tool (Phireworks) to celebrate milestones, recognize achievements and strengthen your bond with your teams.
Contact
- Learn more here: https://www.phreesia.com/workforce/ Disclosure: Phreesia uses certain automated tools, including artificial intelligence, to support the assessment of applicants for this position.
Additional details
- Job Description: Title: Associate Architect, VoiceAI Team: Patient
- Experience - Engineering Location: Canada Remote (ET /CT ) .
- Occasional domestic and/or U.S. travel for in-person events and meetings.
- Why This Role Exists At Phreesia, we’re transforming the healthcare
- You’ll partner closely with Product Management, fellow architects, designers, and engineers to deliver innovative solutions that improve patient activation and healthcare outcomes.
- What You’ll Spend Your Time Doing Design and build scalable software.
- What Makes You a Great Fit You don’t need to check every box — but this role will feel energizing if you: Have hands-on
- Are a strong technical leader who communicates effectively, collaborates across cross-functional teams, mentors engineers, and is product-minded, pragmatic, and comfortable thriving in a fast-paced, Agile environment. Bring
- Where You’ll Work This is a remote role in Canada, preferably if you are in an Eastern /Central timezone region.
- Occasional travel is required for in-person meetings and company events.