operations
Posted 2 weeks agoOrder Operations Analyst
at Datadoghq
Singapore, SingaporeHybrid
Requirements
- experience in order management and working cross-functionally to support the needs of a fast-growing sales team while carrying a high volume workload.
- experience in Order Management or equivalent experience
- Fluent in English is required. Fluency in Japanese is highly advantageous, as the role involves regular communication and collaboration with Japanese stakeholders and counterparts. Salesforce
- Familiarity of AWS, GCP, and Azure Marketplace
- Ability to multi-task and switch gears in high volume and fast paced environment
- Excellent verbal and written communication skills across multiple departments Bachelor's Degree
- Product training to develop an in-depth understanding of our product and space
- Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale.
- It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers.
- Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence.
- Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center.
Benefits
- Generous and competitive medical benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Pet adoption assistance and insurance program
Additional details
- The ideal candidate thrives in high-growth, collaborative environments and is eager to dive into the Order Operations function of the Sales process.
- We need a detail-oriented, process-minded individual who has
- At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table.
- We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do:
- Performs a review of opportunities submitted by the field to ensure all required documentation is provided and the order is in compliance with company procedures and guidelines
- Coordinates the resolution of Order Form discrepancies or questions with various internal departments
- Facilitates signature requests of Legal Agreements, Order Forms, and Vendor Forms
- Acts as a subject matter expert for External Marketplace orders
- Provides daily ad hoc training and sales support for opportunity close process
- Provides suggestions for potential process improvements to optimize Order Operations daily tasks