other
Posted Jun 23Sr. Manager of GTM Incentive Compensation
at Klaviyo
San Francisco, United StatesHybrid
Responsibilities
- Ensure plans are competitive, equitable, measurable, and aligned to business priorities Commission Operations & Data Integrity
- Ensure accurate crediting logic, transaction attribution, and data integrity for all commissionable events
- Establish and maintain strong controls, audit processes, and documentation standards Financial Modeling & Analysis
- Analyze plan effectiveness, attainment distributions, payout trends, and cost of sales
- Support forecasting, budgeting, and accrual processes in partnership with Finance Team Leadership & Cross-Functional Partnership
- Build scalable processes, operating cadences, and career development frameworks
- Drive alignment across Revenue Operations, Finance, HR, Legal, and Systems teams What We’re Looking For 8+ years of
- Lead with curiosity, accountability, and collaboration
Requirements
- This role requires strong cross-functional partnership and executive communication skills, as well as the ability to balance strategic planning with operational execution in a fast-growing environment
- experience leading high-performing operational or analytical teams
- Strong understanding of commission operations, crediting logic, and compensation governance •
- Experience with financial modeling, cost analysis, and scenario planning
- Experience working in high-growth SaaS or technology environments preferred
Experience
- 3+ years of people management
Benefits
- The GTM Incentive Compensation team sits at the intersection of Revenue Operations, Finance, Strategy, and Systems.
- The team owns the design, governance, administration, and operational integrity of incentive compensation programs across Klaviyo’s go-to-market organization.
- This team partners closely with Sales, Customer Experience, Partnerships, Finance, HR, and Business Systems to ensure compensation programs drive the right business outcomes while maintaining operational accuracy, scalability, and trust. About the Role
- We are seeking a strategic and operationally excellent Senior Manager, GTM Incentive Compensation to lead the team responsible for designing and managing incentive compensation programs across all GTM functions.
- The ideal candidate combines deep expertise in compensation strategy and sales operations with strong analytical rigor, systems thinking, and people leadership.
- You will lead a high-impact team responsible for compensation design, commission operations, crediting logic, transaction integrity, and cost modeling for a global GTM organization.
- How You’ll Make a Difference Incentive Compensation Strategy & Design
- Lead the design, governance, and ongoing optimization of incentive compensation plans across:
- Translate company growth objectives into scalable compensation strategies that drive desired behaviors and outcomes
- Partner with GTM leadership, Finance, and People Operations during annual and mid-year compensation planning cycles
- Own compensation governance and operational integrity across commission processes
- Manage and develop a high-performing Incentive Compensation team
- Serve as a trusted advisor to GTM leadership on compensation strategy and operational impact
- experience in incentive compensation, sales operations, revenue operations, finance, or related fields
- Deep expertise designing incentive compensation plans for complex GTM organizations
- Familiarity with compensation and sales systems such as Xactly, CaptivateIQ, Salesforce, Pigment, Anaplan, or similar platforms preferred You May Be a Good Fit If You
- Can simplify complex compensation concepts for a wide range of audiences
- Our salary range reflects the cost of labor across various U.S. geographic markets.
- The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations.
- The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
- In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing
- Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
- Base Pay Range For US Locations: $156,000 — $234,000 USD
Contact
- Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Team
Additional details
- At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day.
- We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements.
- If you’re a close but not exact match with the description, we hope you’ll still consider applying.
- This role will oversee both people and processes, ensuring incentive plans are aligned to company objectives, operationally scalable, financially sound, and accurately executed.
- Sales Management & Leadership Solution Engineers Partnerships Customer Experience teams
- Partner with Business Systems and Analytics teams to improve automation, scalability, and reporting capabilities
- Provide scenario modeling and recommendations for plan changes and organizational investments
- Exceptional analytical and problem-solving skills with strong attention to detail
- Enjoy balancing strategic thinking with operational execution
- Have a systems-oriented mindset and naturally identify process improvements