other
Posted 3 weeks agoCommercial Account Manager
New York, United StatesHybrid
Responsibilities
- Own retention, renewals, and growth across a portfolio of existing customers
- Build strong, multi-threaded relationships across key stakeholders and decision-makers
- Drive upsell, cross-sell, and expansion opportunities within existing accounts
- Lead renewal and commercial conversations, including pricing, terms, and negotiation
- Run strategic account planning and business reviews tied to customer priorities and measurable outcomes
- Identify customer challenges early and work cross-functionally to solve them
- Maintain strong forecasting discipline and pipeline visibility across your book of business
- Track record of creating pipeline and generating new opportunities within existing accounts
- responsibilities include the following:
Requirements
- Experience in subscription-based SaaS or other recurring-revenue environments with a consultative, strategic sales motion strongly preferred
- Proven ability to build executive-level relationships across complex organizations
- Strong written, verbal, and analytical skills, with the ability to clearly explain and simplify complex concepts
Experience
- 5+ years in account management, account executive, renewals, or similar commercially oriented roles with direct revenue ownership, and a proven track record of renewing, retaining, and growing revenue
Benefits
- Competitive salary, stock options, and 401(k) matching program
- Dental, hearing, vision, and life insurance Flexible PTO
- Compensation is based on standardized salary ranges by role, level, and location—benchmarked against similar-size companies.
- US Salary $160,000 — $200,000 USD