other
Posted 4 days agoDirector, Field Onboarding
at Samsara
United StatesHybrid
Responsibilities
- Lead and scale onboarding programs for Sales, Customer Success, and Renewals to drive accelerated ramp and improve performance outcomes.
- Define and operationalize a global onboarding and ramping strategy, including standardizing curriculum, processes, and tools for repeatability and scale.
- Track and report on key program KPIs such as ramp time, attainment during ramp, onboarding completion, and engagement metrics.
- Identify and mitigate program risks, proactively addressing roadblocks to execution.
- Establish a center of excellence for onboarding, bringing a continuous improvement mindset to all processes and programs
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
- Hire, develop and lead an inclusive, engaged, and high-performing team
Requirements
- Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations.
- The ideal candidate will serve as a strategic partner to GTM leadership, Enablement, RevOps, and cross-functional stakeholders to define, operationalize, and continuously improve our onboarding and ramping programs.
- You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center.
- Bachelor’s degree from an accredited university
- experience in a fast-paced SaaS environment Direct sales
- experience with a strong understanding of GTM motions
- Demonstrated organizational leadership skills, including clear communication, the ability to influence without authority, and to foster collaborative environments
- Proven ability to manage complex, cross-functional programs end-to-end
- Strong business acumen and understanding of sales onboarding best practices
- Experience scaling onboarding programs for multiple GTM functions (Sales, CS, Renewals) at a high-growth B2B SaaS company.
- Proficiency with enablement and learning platforms (e.g., Highspot, Lessonly, WorkRamp, Mindtickle) and tools like Salesforce and Google Workspace. •
- Experience in program measurement and data-driven decision making.
- Certifications or training in adult learning, instructional design, or program management
- All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Experience
- 2–3 years of people leadership experience
- 6–8 years of enablement
Benefits
- The range of annual base salary for full-time employees for this position is below.
- Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.
- Annual Base Salary $113,680 — $203,000 USD Total Rewards
- Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company.
- We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
- Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more.
Contact
- Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
- Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co.
Additional details
- At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy.
- Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
- Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring.
- As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role:
- This Director, Field Onboarding will lead and scale Samsara’s onboarding and ramping programs for our Sales, Customer Success, and Renewals teams.
- This high-impact role will be instrumental in accelerating time to productivity, ensuring every new hire has the knowledge, skills, and confidence they need to deliver exceptional results.
- This is a highly visible role that requires a strong bias for action, program management excellence, and a proven track record of leading teams and programs in a fast-paced environment.
- This is a remote position open to candidates residing in the US. Relocation assistance will not be provided for this role.
- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
- Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.