product
Posted Apr 28Product Manager II, Discovery (Term-Limited)
at ACLU
New York, United StatesHybrid
Responsibilities
- Lead Deep Product Discovery for Priority Workstreams
- Conduct structured discovery through interviews, listening tours, workshops, and stakeholder sessions
- Lead a small number of deeper, longer discovery tracks rather than many lightweight efforts
- Facilitate Alignment Without Formal Authority
- Design and lead collaborative workshops to align stakeholders on problem definitions, priorities, and options
- Navigate competing perspectives and organizational constraints with diplomacy and clarity
- Build shared understanding across technical and non-technical teams
- Support decision-making through evidence, facilitation, and structured framing
- Produce Clear, Actionable Discovery Outputs
- Develop validated problem statements, opportunity briefs, and solution assessments
- Document findings in ways that are accessible to both technical and non-technical audiences
- Support Strategic Experimentation & AI Prototyping
- Influence the broader Tech Team strategy by sharing insights from discovery work to inform Tech Team roadmaps and prioritization
- Develop business cases, strategies for pilots, monitoring and evaluation frameworks for new tech tools FUTURE ACLU'ERS WILL
Requirements
- Staff and provide coordination support for the organization's Gen AI governance steering committee documenting decisions made in committee, as well as tracking of action items to ensure team alignment
- Help explore and shape internal AI tooling concepts for operational, legal, or fundraising use cases
- experience and familiarity with working with software development teams and vendors
- Familiarity with emerging tech including Gen AI •
- Experience working with non-technical partners to explore complex challenges •
- Experience in stakeholder engagement and communication, including but not limited to running structured product discovery meetings, capturing decisions from them and driving follow ups offline across multiple stakeholder teams
- Experience producing structured discovery outputs such as problem statements, opportunity briefs, solution assessments, and other alignment materials
Benefits
- Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives
- Excellent written and verbal communication skills COMPENSATION The ACLU is committed to equity, transparency, and clarity in pay.
- Consistent with our compensation philosophy, there is a set salary for each role based on geographic work location.
- The annual salary for this position is $142,694 ( Level F ), reflecting the salary of a position based in New York, NY. Salaries are subject to a regional pay adjustment if authorization is granted to work outside of the location listed in this posting. For details on our pay structure, please visit: https://www.aclu.org/careers/ACLU_Geographic_Pay_Structure-July_2024.pdf WHY THE ACLU
- Time away to focus on the things that matter with a generous paid time-off policy
- benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment)
- We support employee growth and development through annual professional development funds, internal professional development programs and workshops OUR COMMITMENT TO ACCESSIBILITY, EQUITY, DIVERSITY & INCLUSION
- Accessibility, equity, diversity and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all.
- For us diversity, equity, accessibility, and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change.
- The Department of Education has determined that employment in this position at the ACLU does not qualify for the Public Service Loan Forgiveness Program.
Contact
- If you are a qualified individual with a disability and need assistance applying online, please email benefits.hrdept@aclu.org .
Additional details
- The ACLU seeks applicants for the full-time position of Product Manager II in the Technology Department of the ACLU’s National office in New York, NY.
- This is a hybrid role that has in-office
- requirements of two (2) days per week or eight (8) days per month. This is a three-year term-limited position.
- The Product & Engineering division includes engineers, product managers, product designers, and project operations experts who build and maintain engaging digital products and secure technical systems that accelerate the ACLU’s mission as our nationwide guardian of rights and liberties.
- This position is part of a collective bargaining unit. It is represented by ACLU Staff United (ASU).
- Reporting to the Head of Product , the Product Manager will lead discovery, early validation and evaluation efforts to identify, assess, and guide adoption of emerging and existing technologies needed for high-impact, mission-critical initiatives. YOUR DAY TO DAY
- Clarify underlying needs, constraints, risks, and success criteria
- Provide recommendations for next steps, such as initiating a vendor RFP, handing off scoped opportunities to internal product teams, or managing solution pilots.
- Occasionally propose or support low-risk experiments or pilots
- Contribute to Tech Team Planning and Learning