Senior Manager, Corporate Technology

CanadaRemote

Responsibilities

Own IT help desk end-to-end — equipment provisioning, break-fix, SLO definition, and continuous improvement until ticket deflection through automation hits 60%+.
Manage and mature the productivity stack — Google Workspace, Slack, email delivery, and the SaaS tools employees depend on daily.
Ship an IT strategy and capability roadmap within your first 90 days. Commit to it, execute against it, report on it.
Assess team performance and drive continuous improvement through coaching, process optimization, and effective personnel management.
Expand the use of AI, automation, and managed services to deflect volume and free the team for higher-leverage work.

By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.
Be the cross-functional partner of record for IT — proactively find ways technology can make Engineering, GTM, and G&A teams more effective.
Deep Google Workspace and Slack expertise — not casual familiarity, but the configuration nuances a power user would never know.

Irrational frustration with mediocre work — you set a high bar and you hold it. Base Salary Range $172,000 — $195,000 USD About Us
Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
Our Approach to Equity: Receive stock options upon hire and promotion.
100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.
18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your