other
Posted Feb 22Implementation Consultant (Riga)
at Levelpath
LatviaOn-site
Responsibilities
- What You’ll Do - Build deep, lasting relationships with our existing and future customers - Advise and support the implementation of Levelpath to our customers - Help plan, build, optimize, and scale our processes, assets, and systems (Zendesk & Salesforce) for serving enterprise accounts - Develop best practice guides and product documentation to share with customers - Identify champions and build relationships with key business stakeholders within accounts - Drive new solution offerings to our customers
Requirements
- About Us Levelpath is the modern AI procurement platform for global enterprises.
- Built in AI delivers contextually relevant and genuinely helpful answers, uncovering valuable opportunities and dramatically increasing efficiency.
- experience in a customer-facing/customer-management role - B2B SaaS
- experience in a fast-paced environment - BA or BS - Demonstrated
- experience improving processes - Strong written and verbal communication skills - Adaptability and ability to flourish in a fast-paced environment - Comfort in managing multiple workstreams - Ability to communicate with stakeholders across product and engineering - Effective collaboration and self-starter mindset - Availability for some travel - when the time comes to visit your customers!
Experience
- What you Bring to the Table - Empathy, patience, and a sense of urgency when supporting customers - 4+ years of
Benefits
- Benefits - 100% Medical, dental, and vision insurance - Flexible PTO, Parental Leave, Sick Leave - Competitive compensation and equity package - 401k - Commuter
Additional details
- Big challenges inspire you - you map the path and own the results.