hr
Posted 4 days agoTalent and Development Facilitator
at Stripe
On-site
Responsibilities
- Facilitate new employee onboarding (Stripe 101) in-person from our Mexico City office approximately every two weeks, Monday–Wednesday, 7:30 am–5:30 pm
- Collaborate with business facilitators to ensure delivery readiness, offering feedback and encouragement
- Facilitate select all-Stripe and manager development skill-building workshops as needed (virtual or in-person)
- Learn and deliver high-quality presentations grounded in adult learning principles and facilitation best practices to ensure content lands effectively
- Support ongoing content updates in partnership with subject matter experts and senior team members, incorporating participant feedback and reflecting Stripe's current strategy
- Identify opportunities to utilize AI to optimize and automate onboarding workflows, tools, and experiences
- Collaborate with global facilitator team members and cross-team program managers to stay aligned and share learnings across regions Employee engagement
Requirements
- As the CDMX Talent and Development facilitator, you will play a vital role in delivering outstanding learning experiences for Stripes in CDMX.
- experience across facilitation, content design, program implementation, effective stakeholder engagement, and operations. Responsibilities
- This is a unique opportunity to bring to life Stripe's talent strategy in CDMX, serving as a vital bridge between multiple global programs and local implementation. Facilitation
- Contribute to CDMX-specific manager and leadership development sessions focused on difficult conversations, de-escalation, and leadership judgment, supporting both small and large group facilitation and quarterly refreshers Content development
- experience by answering questions and addressing issues for new Stripes
- Partner with Employee Relations and People Consultants to improve the experience, engagement, and efficiency of CDMX Stripes and teams
- experience in relevant L&D, instructional design, or leadership development roles
- Deep knowledge of adult learning principles and a proven track record of designing and delivering large-scale development programs
- Experience supporting or contributing to instructional content development or iteration
- High professional fluency in Spanish and English, with the ability to convey concepts clearly to participants of varying backgrounds •
- Experience working with managers and leaders on learning initiatives
- Ability to manage competing priorities in a fast-paced environment
Experience
- Minimum requirements 3+ years of
Benefits
- qualifications are a bonus, not a requirement.
Additional details
- Stripe is a financial infrastructure platform for businesses.
- Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
- Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.
- That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team
- In this role, you'll report into the Employee Onboarding and Engagement team, a high-impact sub-function of the Talent and Development organization.
- Our mission is to deliver outstanding learning experiences that integrate new Stripes into our culture and mission.
- This role will own the Mexico City onboarding program and support multiple employee programs within Stripe's People team. What you'll do
- This role requires extensive facilitation and program management expertise.
- The ideal candidate is a proactive self-starter with
- Apply effective facilitation techniques for groups of varying sizes to foster an interactive and inclusive learning environment