operations
Posted May 4Field Operations Trainer
at May Mobility
Ann Arbor, United StatesRemote
Responsibilities
- Deliver standardized Autonomous Vehicle Operator training programs at site operations across the country, including classroom instruction and behind-the-wheel sessions.
- Conduct on-route ride-alongs, evaluations, and safety check-offs to certify new operators before they begin revenue service.
- Document trainee progress, certification results, and field observations and report back to the Field Operations Training Manager.
Requirements
- Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy Decision Making (MPDM) technology that literally reimagines the way AVs think.
- As our fleets continue to grow both in numbers and technological capability, we are looking for a Field Operations Trainer to deliver hands-on, in-vehicle training to our Autonomous Vehicle Operators and Test Drivers at sites across the country.
- Travel proficiency — comfortable living out of a suitcase for weeks at a time
- Ability to travel 2-3 weeks at a time to field offices, up to 95% of the year Qualifications and Experience
- Associate's Degree or equivalent relevant work experience
- Ability to work effectively with team members at all levels of the organization
- Demonstrated ability to follow process consistently and approach problems in a methodical manner Desirable Prior
- Experience as a professional driver, fleet driver, transit operator, CDL holder, or driving instructor
- Exposure to the autonomous vehicle, robotics, or connected-vehicle space CPR certified
- Comfort with vehicle telematics, fleet management software, or basic vehicle diagnostics
- experience doesn’t align perfectly with every qualification, we encourage you to apply anyway! You may be the perfect candidate for this or another role at May.
Benefits
- Prolonged computer use Travel required? - Extensive: up to 95% Benefits and Perks
- Comprehensive healthcare suite including medical, dental, vision, life, and disability plans.
- Health Savings and Flexible Spending Healthcare and Dependent Care Accounts available.
- Rich retirement benefits, including an immediately vested employer safe harbor match.
- Generous paid parental leave as well as a phased return to work.
- Flexible vacation policy in addition to paid company holidays.
- Salary Range $45,000 — $65,000 USD
Additional details
- May Mobility is transforming cities through autonomous technology to create a safer, greener, more accessible world.
- Our vehicles do more than just drive themselves - they provide value to communities, bridge public transit gaps and move people where they need to go safely, easily and with a lot more fun.
- We’re building the world’s best autonomy system to reimagine transit by minimizing congestion, expanding access and encouraging better land use in order to foster more green, vibrant and livable spaces.
- Since our founding in 2017, we’ve given more than 500,000 autonomous rides to real people around the globe.
- We’re hiring people who share our passion for building the future, today, solving real-world problems and seeing the impact of their work. Join us. Job Summary
- May Mobility is entering into an exciting phase of growth as we expand our first-of-its-kind autonomous vehicle and mobility services across the nation.
- This role will report directly to our Field Operations Training Manager and will spend the vast majority of the time on the road, embedded with site operations teams during launches and ongoing support visits. Essential Responsibilities
- Become an expert at operating May vehicles — know how they work and how to drive them safely — while occasionally driving research vehicles for training purposes.
- Provide one-on-one coaching, feedback, and refresher training to reinforce safe operating procedures and customer service best practices for riders.
- Travel to new launch sites and existing site operations to support operator training, typically in 2-3 week deployments.