Service Lead

Additional details

• A bit about us Trek is an awesome place to work, with amazing benefits for all employees.
• We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes.
• When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so.
• Sound pretty sweet? Then come join us! Job Description As a Trek Service Lead, no one day is the same as the last.
• This job is all about caring for bikes so their owners love riding them.
• You’ll troubleshoot repairs and service all kinds of bikes on the spot and install the awesome accessories customers select for their new bike! You’ll also be the first to have your hands-on brand-new models before they hit the sales floor.
• Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly.
• This role closely supports the Store Manager by effectively managing workshop order schedule.
• We’re looking for a teammate with stellar customer service chops and a willingness to learn.
• Because you’ll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience.