data
Posted 1 weeks agoAssociate Director, Business Operations and Analytics, Diagnostic Imaging & Telemedicine
at ezyVet
Westbrook, United StatesOn-site
Responsibilities
- Champion a focus on moving away from manual, repetitive workflows toward automated systems that free up capacity and reduce error.
- Define, build, and maintain the core data models, dashboards, and reporting infrastructure that give leadership clear, trusted answers to business-critical questions — from funnel performance and customer retention to revenue forecasting and case volume trends.
- Create clear roles, invest in individual growth, and establish a team culture defined by ownership, and continuous improvement.
Requirements
- Your primary goal will be to advance operational capabilities & maturity, eliminate friction in our operations, unlock insight from our data, and deploy AI-powered solutions that accelerate decision-making and business outcomes.
- AI-Powered Operations: Champion the use of AI tools and agents to automate business processes and analytical workflows.
- This includes deploying LLM-assisted reporting, intelligent alerting, and autonomous data pipelines that surface the right insights at the right time — without requiring manual intervention.
- experience in sales operations, business operations, or data analytics roles, with demonstrated progression in scope and impact. 3+ years of direct people management experience, with a track record of building effective teams and developing talent.
- Deep expertise in commercial operations fundamentals: CRM management (Salesforce preferred), order flow, pipeline reporting, and revenue operations.
- Strong analytical foundation — you are comfortable writing SQL, building data models, and designing dashboards. Demonstrated
- Ability to work effectively in a matrixed organization, partnering across sales, marketing, finance, product, and medical teams to drive shared outcomes.
- Strongly Preferred: MBA and/or management consulting
- experience at a Big Three firm Hands-on
- experience with AI tools in a business context — including using LLMs, AI agents, or automation platforms to reduce manual work and accelerate insight delivery. Compensation and