other
Posted 2 weeks agoDeal Desk Analyst - Dublin
at Datadoghq
Dublin, IrelandHybrid
You are nearing today's limit. Upgrade for unlimited access.
Responsibilities
- Solve customer satisfaction issues following execution of the deal
- Drive adherence to internal controls, protocols and business rules Who You Are:
Requirements
- Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams
- experience including related processes such as sales operations, finance, sales strategy, and sales enablement At least 2 years of
- experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national company
- Working knowledge of revenue recognition principles
- Ability to multi-task
- Ability to work in fast paced, high pressure environment
- Experience with Salesforce and CPQ
- Product training to develop an in-depth understanding of our product and space
- Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale.
- It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers.
- Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence.
- Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center.
Benefits
- Strong MS Word, Excel and PowerPoint skills Bonus Points: •
- Generous and competitive benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
Additional details
- G&A at Datadog rapidly scales the physical space, hiring, onboarding, and financial and legal systems to keep our business running in top form.
- As a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team.
- This will be a growth position as Datadog’s business continues to expand.
- At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table.
- We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do:
- Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies
- Actively negotiate deals directly with the customer as needed
- Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management
- Function as point of contact and subject matter expert for Sales on deal pricing matters
- Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues