other
Posted 2 weeks agoRetail Service Rep II (Service Department)
Roseville, United StatesOn-site
Responsibilities
- *Work with customers to resolve issues related to our product and warranty
Requirements
- Maintains a general knowledge of RbA products/services, customers and delivery partners, technical and business tools, and department functions/KPIs
- High school diploma or equivalent
- Basic word processing and spreadsheet skills
- Ability to develop and establish good interpersonal relationships
- Demonstrates ability to work and contribute in a team environment
Benefits
- Detail orientation PAY RANGE: $19.90 - $28.80 CULTURE AND
- To support our employees, we provide a comprehensive Total Rewards Package – a thoughtful combination of pay and
- benefits may vary by position or location, we’re proud to offer a comprehensive Total Rewards Package designed to support your well‑being, growth, and future. Our
- benefits include: 401 (k) Plan, Employer Fixed Contributions & Company Matching Profit Sharing
- Medical, Dental and Vision Coverage
- Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA) Life Insurance Paid Time Off & Paid Holidays Paid Maternity Leave & Paid Parental Leave
- PROFIT SHARING: In 2026 Andersen has set a profit-sharing target of $3,600 per eligible employee, prorated as appropriate.
Additional details
- ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do.
- The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.
- Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector.
- Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.
- JOB DESCRIPTION: Job Description: Renewal by Andersen has an opportunity for a Service Concierge to join our Greater Twin Cities team in Roseville! This role will focus on providing high-level customer service for internal partners and customers.
- Performs data entry and administrative tasks related to service work at Renewal by Andersen retail locations
- Sorts, alphabetizes and files correspondence, forms, records, reports and other materials according to filing systems
- Performs routine typing or word processing of materials, including lists, envelopes and form letters
- BENEFITS: At Andersen, we believe our people are at the heart of everything we do.
- Every day, their talent, dedication and passion enables us to be the most trusted window & door company.