other
Posted 16 hours agoManager, Partner Success
at ApplyBoard
Gurgaon, IndiaOn-site
Responsibilities
- Maintain strong communication across the team, ensuring alignment with goals,priorities, and timelines.
- Monitor automation-related manual tasks and ensure they are being completed in a timely manner. 2.
- Develop impactful relationships with Partners and maintain an Account Management plan Ensure consistent follow-ups on applications based on each school’s preferred cadence and communication style Lead new school onboarding: gather requirements, open dates, conduct pre-onboarding research, and participate in kickoff calls Support the team by clarifying
Requirements
- ApplyBoard simplifies the study abroad application process by connecting international students, international student advisors, and educational institutions on one personalized platform.
- They are recognized as the in-house expert and go-to resource for all aspects of their assigned institutions, including process management, strategic planning, technology integration, and operational execution.
- experience What You Bring to the Table: Minimum Associate's Degree (Bachelor's Degree preferred) 3-4 years of experience in customer
- experience in a people management role preferred Strong operational ownership ability Solid data analysis skills to identify areas of concern and opportunities to support informed decisions Ability to lead cross-functional teams toward common enrollment goals.
- Team leadership, coaching, and mentoring abilities Familiarity with performance dashboards, Jira, and reporting systems Excellent adaptability to work under pressure in a fast-paced and demanding environment, deliver work with high quality, and meet tight deadlines Excellent interpersonal skills and verbal and written communication skills Ability to work independently and as part of a team Ability to collaborate with internal teams and external partners Ability to work flexible hours to support global
- About ApplyBoard ApplyBoard empowers students around the world to access international education.
- Ready to join us? We're grateful for your interest in joining the ApplyBoard team.
- We may use artificial intelligence tools to support the hiring process, potentially while reviewing applications, analyzing resumes, or assessing applicant responses.
Experience
- experience or account management 1+ years of
Additional details
- For more than a decade, ApplyBoard's team members have been dedicated to breaking down barriers to international education, while thriving at a company that invests in their career growth.
- Our six core values guide us in our mission to educate the world, and are the foundation of our company culture.
- As an organization built on diversity, our team members are representative of the students we support.
- The Opportunity: The Manager, Partner Success plays a critical role at the intersection of ApplyBoard and its partner institutions, acting as the key liaison between school admissions teams and ApplyBoard’s Customer Experience, Product, and Sales teams.
- This role is responsible for effectively communicating partner requirements, procedures, and expectations to internal stakeholders, ensuring seamless alignment and execution across departments.
- As the primary point of contact for a portfolio of partner institutions, the Manager, Partner Success builds and maintains strong, strategic relationships that drive mutual growth.
- They take a proactive approach to understanding partner goals, aligning on shared priorities, and fostering open, transparent communication to build trust and support long-term success.
- This leader oversees a dedicated processing team and is accountable for both internal service levels and external enrollment and conversion targets.
- Driven by a passion for partner success and business growth, the Manager is results-oriented and continuously seeks opportunities to optimize strategies and improve efficiency.
- Their leadership ensures that both partner needs and ApplyBoard’s goals are met with excellence.