PSC Manager - Richmond, VA

Responsibilities

• Report any SPI or CAPA or NCR issues to internal Natera product management leadership team Assists with managing all phlebotomy equipment associated with the establishment and running of the patient service center[KC4] , may require heavy lifting of up to 50 pounds of supplies.
• Ensure continued and open communication regarding ongoing draw statuses General phlebotomy knowledge for PSC’s location (per state regulations)

Requirements

• This position is NOT remote. This position is located in Richmond, VA. A minimum of 5 years of phlebotomy experience is required.
• IF YOUR STATE REQUIRES A PHLEBOTOMY LICENSE, IT MUST BE SENT IN WITH YOUR RESUME WITH YOUR APPLICATION *** PRIMARY RESPONSIBILITIES:
• Must maintain a current status on Natera’s training requirements.
• experience Managing/supervising phlebotomy operations and teams
• experience preferred BS/BA degree (preferred)
• High School Diploma (or equivalent) required Phlebotomy Certification (or equivalent) preferred, except where regulatory regulations are mandated depending upon state Previous financial and budgetary experience preferred
• Ability to serve and protect Natera by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and JCAHO standards.
• General understanding of mobile phlebotomy and general phlebotomy services.
• Ability to work with cross-functional teams.
• Ability to learn and embrace online tools for effective program management. OUR OPPORTUNITY
• Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health.

Experience

• Minimum of 5 years of phlebotomy experience
• 5+ years high-level customer care

Benefits