other
Posted 20 hours agoSr. Manager, Applications Technology
Remote
Responsibilities
- Oversee daily application operations, production support, incident resolution, service request fulfillment, and Tier 3 technical support activities.
- Establish and track operational metrics related to system availability, support responsiveness, backlog management, audit readiness, and service quality.
- Promote a collaborative, accountable, and customer-focused team culture.
- Drive continuous improvement in documentation, knowledge management, support processes, and operational standards.
- Oversee application lifecycle activities, including enhancements, configuration changes, patching, upgrades, change management, release management, testing, and production deployments.
- Manage application performance, availability, monitoring, backup/recovery planning, disaster recovery coordination, and operational resilience.
- Oversee integrations, data movement, and automation platforms supporting enterprise applications and reporting needs.
- Lead efforts to streamline manual processes through automation, scripting, workflow improvements, and intelligent tools.
- Support AI enablement initiatives, including intelligent assistants, API-based automation, workflow automation, LLM integration platforms, and emerging enterprise AI capabilities where appropriate.
- Ensure automation and AI solutions are implemented with proper governance, security, monitoring, and operational controls.
- Ensure systems and processes align with corporate policies and applicable standards, frameworks, and regulated cloud environment
- Support internal and external audits by coordinating evidence gathering, remediation tracking, access reviews, and control validation.
- Maintain focus on data protection, system integrity, segregation of duties, and secure application operations.
- Collaborate with business leaders, project managers, PMO teams, cybersecurity, infrastructure, and cross-functional IT partners to deliver technology initiatives on time and within budget.
- Champion effective change management, user adoption, communication, and training for system enhancements and application changes.
Requirements
- This role is responsible for managing a team that supports Oracle Fusion Cloud, Oracle Cloud Infrastructure (OCI) PaaS services, SharePoint, Microsoft SQL Server databases, SplashBI, Ivanti, CData Sync, custom applications, reporting platforms, and other business-critical systems.
- This role will also support AI enablement and intelligent automation initiatives to improve operational efficiency, reduce manual work, and enhance business reporting and decision-making.
- Application Management & Technology Governance Provide leadership and governance for enterprise applications and platforms, including Oracle Fusion Cloud, OCI PaaS services, SharePoint, SQL Server, SplashBI, Ivanti, CData Sync, and custom applications.
- Database, Integration & Automation Oversight Manage support for SQL Server databases and application-related data platforms, including performance, security, backups, recovery, and optimization.
- requirements such as NIST, CMMC, FedRAMP, GCC High, or equivalent controls.
- Prioritize demand based on business value, operational risk, compliance needs, security impact, and resource capacity. Basic
- Qualifications (Required Skills & Experience) Education &
- Experience : Bachelor's degree in Computer Science, Information Technology, or a related field, with 12+ years of
- experience in enterprise application management, application support, systems administration, database operations, or related technology leadership roles. Leadership: 7+ years of
- experience managing and developing multidisciplinary technical teams, including developers, database administrators, application administrators, integration resources, or infrastructure partners.
- experience supporting Oracle Fusion Cloud, OCI PaaS services, or comparable enterprise cloud application platforms.
- Service Management: Strong understanding of ITIL principles, including incident, problem, and change management, using enterprise service management tools such as Ivanti, ServiceNow, or similar platforms.
- Experience managing vendors, service providers, support agreements, SLAs, technical escalations, and collaborating effectively with business stakeholders, PMO, cybersecurity, infrastructure, and executive leadership.
- Experience with application rationalization, system consolidation, support process improvement, operational documentation, knowledge management, and control evidence for audit and compliance activities. Other
- Experience supporting systems in government, defense, aerospace, or compliance-driven environments aligned with standards, frameworks, or cloud environments such as NIST, CMMC, FedRAMP, GCC High, or equivalent controls.
- experience with enterprise platforms such as SharePoint, SQL Server, SplashBI, CData Sync, Ivanti, ServiceNow, Python-based applications, SIEM tools such as Microsoft Sentinel, or similar technologies. AI & Automation:
- Experience supporting AI enablement, intelligent automation, API integrations, LLM platforms, workflow automation, or enterprise productivity tools.
- Experience with application monitoring, observability, backup/recovery planning, disaster recovery, and operational resilience.
- Change Leadership: Demonstrated ability to lead change, influence stakeholders, manage competing priorities, and drive adoption of new systems and processes.
- Physical Demands Ability to work in an office environment (Constant) Required to sit and stand for long periods; talk, hear, and use hands and fingers to operate a computer and telephone keyboard (Frequent) Special Requirements U.S. Citizen, U.S.
- Occasionally may be required to travel within the Continental U.S.
- From AI-powered drones and loitering munitions to integrated autonomy and space resilience, our technologies shape the future of warfare and protect those who serve.
Benefits
- Clearance Level No Clearance The salary range for this role is: $128,000 - $195,250 AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills.
- benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown.
- We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans.
Contact
- For more information about our company benefit offerings please visit: http://www.avinc.com/myavbenefits .
- We also encourage you to review our company website at http://www.avinc.com to learn more about us. Principals only need apply. NO agencies please.
Additional details
- Worker Type Regular Job Description Summary We are seeking an experienced Sr. Manager, Applications Technology to lead the administration, support, governance, and strategic advancement of enterprise applications and related technologies.
- The Sr. Manager will oversee day-to-day application operations, user access management, production support, application lifecycle management, security and audit coordination, vendor engagement, and technology roadmap execution.
- This position requires strong technical leadership, people management, and stakeholder partnership. Position
- Responsibilities Team Leadership & Operations Lead, mentor, and develop the Applications Technology team, including hiring, onboarding, coaching, performance management, and career development.
- Partner with business and IT leadership to define and execute a multi-year application roadmap aligned with organizational growth, application rationalization, cloud-first strategy, and business priorities.
- Security, Compliance & User Access Management Lead user access management governance, including provisioning, deprovisioning, role-based access controls, privileged access reviews, and audit support.
- Partner with cybersecurity, infrastructure, and compliance teams to support application security monitoring, vulnerability remediation, incident response, and audit readiness.
- Serve as a trusted advisor to business stakeholders by translating business needs, operational risks, and compliance
- Security & Access Governance: Strong background in user access management, role-based access controls, segregation of duties, privileged access reviews, security controls, and internal/external audit support.
- Qualifications & Desired Competencies Regulated Environments: