other
Posted 4 days agoPartner Solutions Architect (EMEA)
at Datadoghq
ItalyRemote
Responsibilities
- Ensure the successful onboarding, training, enablement, and certification of partner technical resources;
- Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices;
- Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution;
- Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities;
- Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities;
Requirements
- experience of IT Development and/or Operations;
- experience in two or more of the following areas:
- Public Cloud: AWS, Azure, GCP, or Alibaba
- Containerization: Docker, Kubernetes, OpenShift, Cloud Foundry
- Dev/Scripting: Python, Javascript, Ruby, Perl, PHP, Go
- experience working in a technical role for or supporting channel partners (Systems Integrators, Managed Services Providers, e.g.); Previous
- experience using Datadog and/or other cloud monitoring tools (APM, Infrastructure, Logs, Synthetics, NPM); Previous
- experience with root-cause-analysis, troubleshooting, debugging
- Product training to develop an in-depth understanding of our product and space
- Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale.
- It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers.
- Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence.
- Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center.
Benefits
- CI / CD: Jenkins, Gitlab Bonus Points: Previous
- New hire stock equity (RSUs) and employee stock purchase plan
Additional details
- The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful.
- We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support.
- Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset. The Opportunity:
- The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director, Adoption Services, and is aligned to our Channels & Alliances business segment.
- The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation).
- They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success.
- The PSA is a trusted technical advisor for our Partner channel. You Will:
- Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams;
- Continuously help curate and evolve lead/best practices for Datadog platform adoption and success. You Are:
- A demonstrable track-record and never-ending passion for learning;