Bilingual Customer Service Representative (In-Center)

Remote

Responsibilities

Follow-up with the client on special cases presented by the customer to reach a solution Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor Required Skills Good mathematical skills Excellent ability to multi-task using multiple screens and systems while communicating with customers Excellent customer service, organizational, and communication skills Must be a good decision maker with good time management and problem solving skills Proven ability to
Qualifications High School Diploma or GED required. 18 years of age or older Minimum of (1) year of financial customer service
experience Typing of 35 WPM required Desired Skills and
Experience Microsoft Office, Outlook and Excel
Job Type: Full-time Ability to Commute: Av.
To make a difference to the tens of millions of people that don’t have the ability to communicate freely.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.

TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that.
Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
Job description: The Customer Service Representative is responsible for providing quality customer service for financial/banking customers that consistently meets or exceeds Company standards of excellence and customer expectations.
The Customer Service Representative is directly responsible for handling inquiries from customers while displaying great financial customer service skills to ensure the highest level of customer satisfaction.