other
Posted YesterdayAdmissions Advisor MasterClass Executive
at MasterClass
GlobalRemote
Responsibilities
- Own a high volume of admissions calls â scheduled consultations and proactive outreach with applicants and admitted candidates â answering questions about the curriculum, live sessions, AI Labs, in-person intensive, time commitment, and cohort experience
- Guide admitted candidates from decision to enrollment with timely phone and email follow-up through each enrollment window, identifying and removing blockers before deadlines
- Manage your pipeline with clean notes and reliable follow-through; meet daily and weekly contact and response-time goals
- Log the questions, objections, and sponsorship themes you hear and share them weekly with the admissions and marketing teams to sharpen FAQs, call guides, and email copy
Requirements
- MasterClass is the platform where the worldâs best come together so anyone, anywhere, can access and be inspired by their knowledge and stories.
- MasterClass Executive is our selective, cohort-based program for senior professionals learning to lead in the AI era, taught by world-class operators and academics in collaboration with the University of Chicago Booth School of Business and OpenAI.
- The ideal candidate is a natural on the phone â consultative, warm, and credible with senior professionals â and genuinely fluent in both AI and the business-education landscape.
- Help prospective enrollees evaluate the program's value: speak confidently and accurately to outcomes, program fees, and payment options, and position MasterClass Executive honestly against the alternatives candidates are weighing (executive education, MBA programs, certificates, and cohort-based courses)
- Conversant in AI: you follow the space, use the tools yourself, and can speak credibly with senior professionals about how AI is changing their work (no technical background required)
- Fluent in the business-education landscape â executive education, online MBAs, certificates, and cohort-based programs â and how buyers compare them
- Temporary, full-time employment via our staffing partner TCW Global with an anticipated initial assignment of approximately one month; MasterClass may extend the assignment in its discretion based on cohort needs and business demand
- At MasterClass, we believe we put our best work forward when our employees bring together ideas that are diverse in thought.
- In addition, MasterClass will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you.
- This is a beta feature to avoid spam applicants.
Experience
- 3+ years in admissions or enrollment advising, inside sales, account management, or another phone-forward consultative role â executive education, higher ed, edtech, or premium consumer experience is a plus
Benefits
- Pay: $28/hour base pay, plus eligibility for variable incentive pay, subject to terms of a written incentive plan provided at the time of hire (with estimated total on-target earnings of up to $12,000 monthly on target earnings, inclusive of base pay) •
- benefits (including health insurance, paid time off, and retirement plans). Sick leave and other
Additional details
- We put you in the room with the creators, thinkers, makers and leaders who have changed the world, so that you can change yours.
- Admission is competitive: applications are reviewed individually, and spots in each cohort are limited. Â About the Role:
- We're hiring an Admissions Advisor as a temporary, full-time employee to support our next enrollment cycle.
- You'll spend most of your day on the phone and in the inbox with applicants and admitted candidates â answering questions about the program experience, helping them weigh the value of enrolling, and guiding them from admission to enrollment ahead of cohort deadlines.
- You'll also support employer-sponsored enrollment: equipping candidates to make the case to their company and responding to inquiries from managers, HR, and L&D teams.
- This is a high-volume, goal-driven role during our busiest enrollment windows.
- You know what programs like ours cost, what the alternatives promise, and how to have an honest conversation about fit and value. Â Â What You Will Do:
- Run point on employer-sponsorship communications: respond to sponsorship inquiries, provide candidates with materials to secure company support (manager emails, ROI summaries, program overviews), and flag multi-enrollee company interest to our partnerships team
- Provide surge coverage during peak moments: post-webinar follow-up, enrollment-deadline outreach, and inbox support  About You:
- Genuinely energized by phone time: you listen first, handle objections without a hard sell, and are comfortable with 20â30+ meaningful conversations a day