engineering
Posted 1 hour agoEngineering Manager - Growth + Onboarding
Lower Manhattan, United StatesHybrid
Responsibilities
- - Own the Growth & Onboarding surface: Take end-to-end engineering ownership of the systems that onboard new providers, power customization workflows, support benchmarking, and enable the sales and marketing motions that drive Pivotal's growth.
- - Build lightweight process and rituals: Establish and evolve team workflows that improve focus and predictability without unnecessary ceremony.
Requirements
- Pivotal Health combines software, data, and service into a seamlessly integrated, AI-driven platform that simplifies these complex reimbursement workflows.
- experience to a team building high-visibility, provider-facing workflows.
- Who You Are - Bachelor's degree in STEM preferred; additional
- experience in lieu of a degree is also accepted - 6+ years of professional software engineering experience, including recent hands-on backend work - 2+ years of
- experience managing and developing engineers -
- Experience standing up or significantly shaping a new team or function, not just inheriting an established one - Strong product orientation with a genuine interest in customer-facing tooling and the earliest stages of the customer lifecycle - Comfortable partnering directly with sales, marketing, and product, not just engineering stakeholders -
- Experience leading teams with a mix of backend and full-stack engineers -
- Experience working in product-driven environments with close Product partnership - Strong technical judgment with a bias toward pragmatic, shippable solutions - Able to balance near-term delivery with longer-term technical health - Clear communicator who builds trust across Engineering, Product, and go-to-market partners - Thrives in early-stage or scaling environments where structure is evolving Extra Credit
- experience with onboarding systems, activation funnels, customization tooling, or growth-oriented product engineering - Familiarity with sales or marketing support tooling, benchmarking tools, or customer-facing operational workflows -
- Experience at a Series A or early-stage startup where priorities evolve quickly and leaders wear multiple hats - Background in FinTech, HealthTech, or another highly regulated industry - Familiarity with Python a plus WHY YOU’LL LOVE WORKING HERE We’re a collaborative, low-ego team on a mission to make healthcare reimbursement fairer for providers.
Benefits
- ABOUT PIVOTAL HEALTH Pivotal Health is the leading technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape.
- Today, many providers face persistent underpayment from health insurance companies, despite delivering high-quality care.
- Benefits Include: - Competitive compensation, including equity - Full health, dental, and vision coverage - Retirement savings plan through 401(k) - Flexible time off - Opportunities for company-wide connection and events Ready to Make an Impact? We’re building something meaningful; and we want you on the team.
- Bring your ideas, curiosity, and drive, and let’s transform healthcare reimbursement together.
- Equal Employment Opportunity Pivotal Health is an Equal Opportunity Employer.
Additional details
- While processes like IDR (Independent Dispute Resolution) were designed to promote fairness, they’re often administrative-heavy, time-consuming, and difficult to navigate without the right tools.
- We help providers efficiently dispute underpaid claims, reduce administrative burden, and recover the reimbursement they’re entitled to; without adding more work to already stretched teams.
- Our full-service IDR solution is just the starting point.
- We’re building solutions that enable providers to operate with clarity, control, and confidence across the reimbursement journey.
- ABOUT THE ROLE We're hiring a hands-on Engineering Manager to lead the Growth & Onboarding team at Pivotal Health.
- This team owns the systems and experiences that sit at the earliest and most visible part of the customer lifecycle like onboarding flows, customization tooling, benchmarking tools, and the surfaces that support sales and marketing in bringing new providers onto the platform.
- This is a high-visibility role with real cross-functional scope.
- You'll work closely with product, sales, and marketing, not just engineering, and you'll be building a team from the ground up as the Growth & Onboarding function gets staffed.
- You will write code, drive delivery, and raise the bar for engineering quality today while also developing the team and establishing a strong product-engineering mindset as we scale.
- What You'll Do - Stand up and shape a new team: Help define how the Growth & Onboarding function operates (hiring, rituals, ways of working, and engineering culture) as the team gets staffed and ramps up.